Redstag SuppliesReviews of redstagsupplies.com

If i could give them 0 stars i would! I ordered water filters for my refrigerator and when they came they did not fit . It was confirmed that they were the correct filters. Was told to send them back for refund. Waited for refund for 3 weeks and was told i did not order filters from them! I have credit card receipt that shows i did!There is no way i will ever do business with them again!!!!!!

I had a very disappointing experience with Redstag Supplies. Although they advertised free shipping, I was required to pick up my order at the post office and pay an additional fee. After installing one of the refrigerator water filters, it malfunctioned and leaked water all over my kitchen floor. I contacted customer service to return the items, but they refused to provide a return label. I had to pay $22.23 out of pocket to send everything back. Despite this, they claimed there was nothing wrong with the defective filter and refused to reimburse my shipping cost. They also reversed a $5 credit they had previously issued and told me I should be grateful they weren’t charging a restocking fee. Overall, I found their product quality questionable and their return policy unfair. I would strongly recommend purchasing from a more reputable company.

I ordered a GE filter from Redstag, they were a very disappointing experience. We ordered the recommended filter based on a model number confirmed by them. When the filter was the wrong model, they made me pay for return shipping and a 15% restocking fee, I would be careful about ordering from this company especially if there is an issue. There is no ability to speak with a representative and you will be caught up in endless emails

Terrible customer service. I ordered a water filter and when it came in it did not work and was defective. I contacted the company and they said they would review my claim. After several days I contacted them again because I heard nothing. A day or so later they contacted me and said I can return it—at my cost! The item is defective through no fault of my own and I have to pay to return it! I send it back then later I receive an email that they found out all of their current stock of this particular water filter is defective and I did not need to send it back. Too late. I’m still waiting for the credit and it’s been over a week and I’m still waiting for the credit!

I tried ordering xwfe water filters and said they couldn’t ship to my address

I purchased 2 Bosch water filters and they don't stay on when you put the filters in they work themselves off they're selling defective parts to the public knowing that they will not work for halr price I buy anybody to stay away from red stack supplies they're garbage I'm turn them into the better business bureau following the claim fk..them

ULTRAWF filter would not work. Both they shipped to me were crap. Went & bought a new one at Home Depot & it worked perfectly.

I ordered (3) SubZero water filter 4204490. I recently had a Sub Zero repair man visit. I asked him to replace the filter for me. He told me that the Sub Zero filter I got were knock offs and not real Sub Zero water filters. Buyer Beware.