Arch Red Sky InsuranceReviews of redskyinsurance.com

Response from Arch Red Sky InsuranceAug 2, 2022

Vicki, Thank you for taking the time to share your experience with us. We apologize for originally overlooking the email with your documentation to support your claim. This is not the level of service that we aim to provide and will review the protocols with the team who managed your claim. We are happy that the appeals process helped rectify the situation, and appreciate your patience in this matter. Kind regards, The Red Sky Team

Response from Arch Red Sky InsuranceJul 29, 2022

Pamela, Thank you for reaching out to us. In reviewing the communications on your claim, we regret that the level of service you received is not indicative of our usual service and the high standards that we strive to meet for all of our travelers. While on average it takes 30 days or more to adjudicate a claim upon receipt of all required documentation, due to increased number of claims received, our processing times may take longer. We appreciated your patience as we evaluated your claim. It is our understanding that you have since been updated on your claim. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceJul 22, 2022

Ken, Thank you for reaching out to us. In reviewing the communications on your claim, we regret that the level of service you received is not indicative of our usual service and the high standards that we strive to meet for all of our travelers. While on average it takes 30 days or more to adjudicate a claim upon receipt of all required documentation, due to increased number of claims received, our processing times may take longer. We appreciated your patience as we evaluated your claim. It is our understanding that you have since been updated on your claim. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceJul 18, 2022

Theresa, Thank you for reaching out to us. In reviewing the communications on your claim, we regret that the level of service you received is not indicative of our usual service and the high standards that we strive to meet for all of our travelers. While on average it takes 30 days or more to adjudicate a claim upon receipt of all required documentation, due to increased number of claims received, our processing times may take longer. We appreciate your patience as we evaluated your claim. It is our understanding that you have since been updated on your claim. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceJul 18, 2022

Karen, Thank you for taking the time to reach out to us. In reviewing the communications on your claim, we regret that the level of service you received is not indicative of our usual service and the high standards that we strive to meet for all of our travelers due to increased number of claims received. It is our understanding that you have since been updated on your claim. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceJul 13, 2022

Theresa, Thank you for reaching out to us. In reviewing the communications on your claim, we regret that the level of service you received is not indicative of our usual service and the high standards that we strive to meet for all of our travelers. While on average it takes 30 days or more to adjudicate a claim upon receipt of all required documentation, due to increased number of claims received, our processing times may take longer. We appreciated your patience as we evaluated your claim. It is our understanding that you have since been updated on your claim. Regards, The Red Sky Team

Response from Arch Red Sky InsuranceJul 8, 2022

Judy, Thank you for taking the time to reach out to us. In reviewing the communications on your claim, we regret that the level of service you received is not indicative of our usual service and the high standards that we strive to meet for all of our travelers. It is our understanding that you have since been updated on your claim. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceJul 5, 2022

Marty, Thank you for reaching out to us. While on average it takes 30 days or more to adjudicate a claim upon receipt of all required documentation, due to increased number of claims received, our processing times may take longer. We appreciated your patience as we evaluated your claim. At the time of posting, your payment has been processed. Regards, The Red Sky Team