Arch Red Sky InsuranceArch Red Sky Insurance offers travel insurance for the vacation rental industry, providing coverage for coastal, lake, ski and mountain destinations.
Arch Red Sky Insurance (redskyinsurance.com) has 424 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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James C.
Quick refund on my situation, next trip will buy insurance again through Red Sky
Response from Arch Red Sky InsuranceNov 11, 2021
James, Thank you for your review! We are glad we could provide you with a smooth claims process. We look forward to protecting your next trip. Regards, The Red Sky Team
Peter and Pamela B.
The Red Sky reps were very courteous and informative in our telephone conversations. We did our claim by mail and the reps were very helpful in explaining the process and time line. All in all a positive experience for such a sensitive and an important situation to our family. Sincerely, Peter and Pamela Barile
Response from Arch Red Sky InsuranceOct 28, 2021
Peter and Pamela, Thank you for taking the time to leave a review. We are happy we could provide a smooth claims process for you. We hope you will keep us in mind when planning your next trip. Regards, The Red Sky Team
Leigh M.
After satisfying the requirement of specific supporting documents, which took longer than I realized it would, RedSky refunded me the full amount of my claim. Thank you, RedSky!!
Response from Arch Red Sky InsuranceOct 20, 2021
Leigh, Thank you for your review. We hope you keep us in mind when planning your next trip! Regards, The Red Sky Team
Jackjhon
Many many thanks. Good services
Response from Arch Red Sky InsuranceOct 20, 2021
Jackjhon, Thank you for your review. We hope you keep us in mind when planning your next trip! Regards, The Red Sky Team
Dale M.
We filed a claim, and found the electronic process was easy to follow and efficient. The electronic payout option is also really convenient. We will definitely buy trip insurance again from Red Sky. One small item that should be addressed: our claim was in the status "Closed. Decision made" for a couple days before we were informed of what the decision was. I found that confusing, so I called the 800 number and was told the claim was in final review by a manager. So I'm wondering why the website would indicate that the claim was closed and decision made if it was still in final review.
Response from Arch Red Sky InsuranceOct 7, 2021
Dale, Thank you for your review. We're glad we could provide a smooth claims process, and appreciate your feedback. We'll work with our development team to fix the issue for future users. We look forward to the opportunity to protect your next trip. Regards, The Red Sky Team
Betty G.
Red Sky was very helpful during the claims process. We received emails alerting us to the different phases the claim was in. Once they received the required documentation from me to do a final review, the process took about 14 days.
Response from Arch Red Sky InsuranceOct 7, 2021
Betty, Thank you for taking the time to leave us a review. We are happy you were satisfied with our claims process. We hope you keep us in mind when planning your next trip! Regards, The Red Sky Team
Gerry
Great service. This is my first time to ever file a claim and the process was flawless.
Response from Arch Red Sky InsuranceSep 29, 2021
Gerry, Thank you for taking the time to leave a review. We're glad we could provide you with a smooth claims process. We hope you will keep us in mind when planning your next trip! Regards, The Red Sky Team
Bonnie
Excellent!! I purchased this travel insurance for my family beach trip and had to cancel three days before check-in date due to my son having Covid. Filed my claim, sent in the requested paperwork, and was approved and repaid within two weeks! Cannot say enough good things about this compay!
Response from Arch Red Sky InsuranceSep 10, 2021
Bonnie, Thank you for your review. We're glad you were satisfied with our claims process! We hope you keep us in mind when planning your next trip. Regards, The Red Sky Team
