Frank A.
Ski Insurance
Ski Insurance - I thought the claim would have been easier to process considering my daughter broke her elbow. Getting the claim started was simple, however, the requests for information was a pain. First request was proof of payment for the insurance. Hello, why wouldn't Redsky have proof of payment on record. Next request was a copy of the initial consultation for the doctor/surgeon. Additionally, we needed to provide a signed attestation from the doctor. The whole claim took approximately 2 months which I felt was way too long.
Response from Arch Red Sky InsuranceApr 7, 2021
Frank, Thank you for taking the time to leave a review. In order to adjudicate a claim, whether to approve or deny, our examiners require complete documentation supporting such claim, and acquiring such documentation can sometimes take some time. We appreciate your patience in working with us to ensure we had all of this documentation so a final decision could be made. We hope you keep us in mind when it is time for your next trip. Regards, The Red Sky Team