Arch Red Sky InsuranceReviews of redskyinsurance.com

Response from Arch Red Sky InsuranceSep 11, 2024

Charles, Thank you for reaching out to us. We are sorry to hear about the circumstance surrounding your claim. As with any insurance claim, in order to adjudicate a claim in accordance with the terms of the policy, whether to approve or deny, our examiners require complete documentation supporting such claim. An Attending Physician Statement was necessary in this instance to properly evaluate your claim. This form contains relevant information such as dates of treatment and physician recommendations that we needed to adjudicate your claim. We appreciated your patience as we evaluated your claim. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceMay 7, 2024

Maybelle, Thank you for reaching out to us. We are unable to locate a policy in our system associated with the name posted with this review. When you have a moment, please send an email to [email protected] with your reservation number and vacation rental management company so we can review your case in more detail. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceApr 10, 2024

Nancy, Thank you for reaching out to us. On average it takes 30 days or more to adjudicate a claim upon receipt of all required documentation. In reviewing the communications on your claim, your claim was resolved timely, within a month from when we received all of your necessary documentation. We appreciated your patience as we evaluated your claim. At the time of posting, we understand that your issue has been resolved. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceMar 1, 2024

Jan, Thank you for reaching out to us. We'd like to understand more about your experience and obtain more information about your 1-star review. When you have a moment, please send an email to [email protected] with your reservation number and vacation rental management company so we can review your case in more detail. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceAug 15, 2022

Patrick, Thank you for reaching out to us. In reviewing the communications on your claim, we regret that the level of service you received is not indicative of our usual service and the high standards that we strive to meet for all of our travelers. While on average it takes 30 days or more to adjudicate a claim upon receipt of all required documentation, due to increased number of claims received, our processing times may take longer. We appreciated your patience as we evaluated your claim. At the time of posting, we understand that your issue is being or has been resolved. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceJul 18, 2022

Jenny, Thank you for reaching out to us. We'd like to understand more about your experience and obtain more information about your 3-star review. When you have a moment, please send an email to [email protected] with your claim number or so we can review your case in more detail. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceJul 18, 2022

Marion, Thank you for reaching out to us. While on average it takes 30 days or more to adjudicate a claim upon receipt of all required documentation, due to increased number of claims received, our processing times may take longer. We appreciated your patience as we evaluated your claim. It is our understanding that you have since been updated on your claim. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceJun 7, 2022

Jason, Thank you for reaching out to us. While it takes an average of 30 days or more to adjudicate a claim upon receipt of all required documentation, in your case, we regret that the last piece of required documentation was overlooked when we confirmed documentation was complete. We appreciate your patience as we required additional information to review your claim. Upon receipt of the additional information, the claim was processed and paid accordingly. Regards, The Red Sky Team