Arch Red Sky InsuranceReviews of redskyinsurance.com

Response from Arch Red Sky InsuranceMay 12, 2026

Jackie, Thank you for reaching out to us. Travel insurance is a named peril insurance, meaning only covered events outlined in your policy are insured. Unfortunately, your circumstance was not unforeseen and therefore not a covered event under the policy. We understand you are disappointed with the outcome, however, we are required to adjudicate claims according to the terms of your policy. If you have any further questions you can contact us at 866-889-7409. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceMar 19, 2026

Mitch, Thank you for reaching out to us and we are very sorry for your loss. Travel insurance policies may provide coverage for certain unexpected events, including death; however, specific exclusions may apply depending on the cause. In this case, one of the causes of death listed on the death certificate falls under an exclusion outlined in your policy, which unfortunately prevents coverage. We understand you are disappointed with the outcome, however, we are required to adjudicate claims according to the terms of your policy. If you have any further questions you can contact us at 866-889-7409. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceJan 2, 2026

Linda, Thank you for reaching out to us. At the time of posting, we understand that your issue is being, or has been resolved. Please look out for a communication from our team and if you have any further questions, please contact us. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceDec 22, 2025

Cheryl, Thank you for reaching out to us. As with any insurance claim, in order to adjudicate a claim in accordance with the terms of the policy, whether to approve or deny, our examiners require complete documentation supporting such claim. In reviewing the communications on your claim, we reached out multiple times requesting the Attending Physician Statement and additional medical documentation, which was necessary in this instance to properly evaluate your claim. Please understand that it typically takes 30 days to review and adjudicate a claim following receipt of all required documentation. Once your documentation was received, your claim was processed in 16 days. We appreciated your patience as we evaluated your claim. At the time of posting, we understand that your issue has been resolved. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceDec 9, 2025

Rick, Thank you for reaching out to us and we are very sorry for your loss. As with any insurance claim, in order to adjudicate a claim in accordance with the terms of the policy, whether to approve or deny, our examiners require complete documentation supporting such claim. In this case, a death certificate is necessary to process an unforeseen death claim. Please understand that the claim adjudication process typically takes an average of 30 days following receipt of all required documentation. We appreciate your patience as we obtain this. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceOct 21, 2025

Betty, Thank you for reaching out to us. Travel insurance is a named peril insurance, meaning only covered events outlined in your policy are insured. Unfortunately, your circumstance did not meet a covered reason under your policy. We understand you are disappointed with the outcome, however, we are required to adjudicate claims according to the terms of your policy. If you have any further questions you can contact us at 866-889-7409. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceOct 21, 2025

Stacey, Thank you for reaching out to us. At the time of posting, we understand that your issue is being, or has been resolved. Please look out for a communication from our team and if you have any further questions, please contact us. Regards, The Arch Red Sky Team

Response from Arch Red Sky InsuranceOct 7, 2025

Lori, Thank you for reaching out to us and we are sorry to hear about the circumstances of your claim. Unfortunately, your medical restriction was not unforeseen as the Attending Physician Statement confirmed it was prior to the reservation made and payment of insurance premium. Only unforeseen events are covered under your policy. If you have any other documentation to submit with your appeal, we would be happy to review it. We understand you are disappointed with the outcome, however, we are required to adjudicate claims according to the terms of your policy. If you have any further questions, you can contact us at 866-889-7409. Regards, The Arch Red Sky Team