Red Rock Turf and CartsWe are a small business located in Parowan, Utah specializing in supplying homeowners and businesses with replacement parts for all your lawnmowers, snowblowers, almost all small engines and basically everything a home owner uses around their home and for landscape companies.We can provide you with OEM replacement parts or bring in your machine and we can do the service for you. We are a Toro, Kawasaki and Briggs & Stratton dealer.
Red Rock Turf and Carts (redrockturf.com) has 103 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Frank F.
Missing spacers that were shown in the pictures and listed in the parts included section - tried calling leaving messages and emailing numerous times - no response at all - poor customer service - emailed all 3 email addresses on file
Bill P.
Had a problem with an order, finally got ahold of Bob at Red Rock, as with everything going on computer problems, talked to Bob really good guy to work with, he found my parts and the tracking number, will be a returning customer
Response from Red Rock Turf and CartsAug 4, 2024
Hi there Bill! Very unfortunate that you did your order coincidentally with the 2nd global outage happening from Microsoft's side of things causing our emails to break for a while. That is a situation we don't really have control over. Then again, it's also on us to adapt on such situations. So thank you for the change of heart into leaving a great review of us Shop with us soon, thank you for choosing Red Rock Turf and Carts! ~Kim
Nathan J.
Perfect fit. Part show up within a couple days of ordering.
Desiree M.
You guys had the exact part I needed. Shipping was fast. Took all the stress out of trying to find a part. Thank you
James P G.
Quick shipping. Had all the Kawasaki OEM parts I needed. Web site showed good detail, helped to purchase the correct parts.
Response from Red Rock Turf and CartsSep 22, 2024
Thank you, James. Your satisfaction with our services makes us very thrilled. It confirms that we are making our clients happy and performing something right! Please notify us if you require anything more.
Gary S.
Order shipped the same day it was placed.
Response from Red Rock Turf and CartsJul 4, 2024
Great to hear you got your item fast, Gary. While we do process the shipping, credit also goes to the courier for a timely delivery Feedback like yours helps us a lot. Shop again with us soon!
Curtis K.
Everything was good accept I had to pay extra fees for it to cross the border because the piston rings where mistakenly classed as jewelry instead of engine parts
Response from Red Rock Turf and CartsJun 21, 2024
It's unfortunate you had that experience ordering from us, Curtis. Us in Red Rock Turf and Carts have little means to assist you on that matter since things like that is on the border inspection itself which is not within our control. Hopefully there's something we can do for you so we could have an improved feedback from you. Other than that, that's all we can say. Still, shop with us again soon. Thank you for choosing us
Demetri
Clear part descriptions and identification made me confident to purchase the right part here.
Response from Red Rock Turf and CartsJun 21, 2024
Thank you for the great review, Demetri! We'll continue to try in improving so people like stay satisfied with us Shop again with us soon
