Red Rock DecalsReviews of redrockdecals.com

I bought a chromecast described as having a us plug with a UK adaption. When it arrived I plugged it in and was instantly advised in the set up 'this chromecast was designed for a different country and may not be compatible with your WiFi network'. At this warning I investigated further and all over the Internet there are warnings of it just stopping working, that Google say all features won't work and even you have to set up a new VPN. I didnt want this hassle so contacted them to say I wanted to return it. Ive had nothing but hassle. They say it is described correctly, Ebay said it wasn't and said I could return it free as it wasn't as described. The communication is horrendous, email templates identical each time that even ebay noticed and commented on. I have informed them im returning it as not described, they reply and say if its not working it must be faulty and to return it, I reply its not faulty, im not going to use it as it was missing, 7 time ive said this and every reply is about it not working. They have finally changed the description but still states it is fully compatible in the UK, Google say its not. Trading Standards also agree they are breaking the law. I emailed them to advise Trading Standards are taking on my case from now, they replied to say they don't know why the item is not working, it must be faulty and theh have provided a royal mail returns label. They are fully aware I can't leave the house and have no help. They are the worst ebayer j have worked with in 15 years. While Trading Standards deal with them i will leave this warning for other to find, they do not care about UK laws or their customers, their replies are templates and not any help. I'm now out of pocketful I can stop others having the same problem from cheap stock they are aware the manufacturers even say its not suitable, they are on the wrong side of the law.

This company is a SCAM!! Do not order from them. Order taken and no delivery of product. NO return calls, no return emails. WARNING: DO NOT USE RED ROCK DECAL, SCAM!!

They sent the wrong decal. Tried to use phone number given for 3 days, no response. Guess they got my money and they're happy.

Took my money yet never returned any of my attempts to contact them in regards to my order. I would have never ordered from them knowing what I know now. One email to let me know my order was taken. Then almost a month of no return communication. PayPal dispute will be opened and I will not use them for any of my future Business.

Ordered stickers September 12. Sent email, started a chat, and left voicemail starting October 10, 2019 since no stickers received. No response whatsoever. Am trying to get refund through Visa.

They did not send the item I ordered and they ignored about seven calls or emails trying to contact them about it. I never got to talk to anyone or get a response (other than to say that they would respond, which of course they did not).

Cannot believe this is actually a real company. I bought and paid for decals for my sons bedroom over a month ago. Zero correspondence back from these guys despite repeated attempts to reach them. Emails go into a black hole. The phone number goes to voicemail and the live chat zendesk Elicits no responses. I believe this company to be a scam of some kind. Currently have a dispute open through PayPal. Again, no response back from these guys thus far. Shady AF. Avoid.

I needed custom decals urgently so I contacted Red Rock Decals directly via the instant chat to see what they could do for me. I spoke to the customer service guy who was very professional and assured me he would do his best with having my custom order created and shipped out right away. He went above and beyond, keeping me posted along the way to ensure that my order would arrive on time. I was pleasantly surprised when my decals arrived, and the quality was also excellent! Exactly what I wanted, and with exceptional customer service. I will be back for more!!!