Redacted IndustriesReviews of redactedinnovation.com

Ordered the TRX1022. It is missing the notch for the bolt catch spring. I called the company and left a message. No one returned my call. I tried the chat bot, which seems by AI. It tried to tell me I couldn't return it "for safety reasons". Obviously programmed to do that. Someone named Erik intervened and asked me to send an email with pictures of the part. He told me something to the effect that customer service was important to them. Sent the email. No response. Sent a follow up email. No response. They have shown a clear disregard for the customer. They should not be supported by the 2A community. I lerned after the fact that there are other vendor selling the same thing for less.

It took a long time for priority service wich I paid extra for and neither of the two types of triggers i got for my glock worked.

Up to date product at a reasonable price!!

I haven't installed the trigger yet , so I can't review how it works

Great product and amazing customer service!

There is excellent quality control. Everything was expertly completed, flawless, and thoroughly examined prior to shipment. They clearly take pride in their production and presentation.

If you're into solid engineering and fabrication, this shop does it right. The materials felt durable, the design work was polished and everything arrived exactly as showcased. Great experience.

Their attention to detail really stands out. It was an accurate production of the components, using consistent lines and no sloppy craftsmanship. Delivery came quickly, and the communication throughout made things easy.