ReciprocatlReviews of reciprocatl.com

Ordered a hair straightening comb. It arrived weeks later, the package completely smashed. The comb rattled like there were broken components inside. Sent an email stating all this and the customer service asked for me to send pictures. Since I can't clearly show in the picture that there are broken pieces inside of the item and that it won't turn on they refused to believe the item is broken. I repeated told them it was broken from being smashed and didn't work and they just kept replying back "the item was not affected, sorry for the inconvenience." Would not offer me to send the item back for a refund, and only offered me a $2.00 refund for the "inconvenience" after I paid $30 for the useless piece of junk.

Do not use! I bought 2 hair comb straighteners, they do not work as advertised. They offered me $6USD refund. What a joke. Stay away

I purchased a hair straightening ion comb for $39usd, it was delivered in a reasonable time however when I went to use it, it didn’t work. I emailed their support team who requested a video of it not working so I did, they apologised and offered a refund of $2usd I said no I would like the whole amount refunded and they then offered $4usd. Very bad customer service! Now having to make a claim through PayPal to get my money back!

I ordered over a month ago and and have not received anything as of yet