Tried to cashout at $10 dollars, but then they suspended my account. Didn't specify why, just gave me a list of possible reasons. Don't waste your time on this app. They look for any little excuse to denied your payment and ban you. But they don't mind taking all your data in meantime.
KC
KCP
Ghosted After 3+ Years of Loyalty
I’ve used ReceiptJar for over 3 years, uploading hundreds of real receipts and spending time on long surveys (sometimes 15 minutes or more). I redeemed successfully before, but this time, right when I was about to cash out, they suspended my account.
They claimed they sent me a “confirmation email” that I never saw — because it went straight to my junk folder. Because I didn’t reply within 14 days, they cancelled my redemption and suspended me. Conveniently, their suspension notice landed directly in my inbox, while the important email landed in junk.
I immediately reached out to support, multiple times. They completely ignored me. Yet on the App Store, they reply to negative reviews telling people to “just email [hello at receiptjar.com]
and we’ll review your case.” I did exactly that, several times, and was ghosted.
It feels like they’ve found a way to keep your data (receipts and surveys) while avoiding payouts. Meanwhile, Receipt Hog has always processed my redemptions smoothly and made me feel valued.
After years of loyalty, I feel used and cheated. Warning to anyone thinking of downloading: don’t waste your time.
CC
Celestine Credo B.
I used to like this app
I used to like this app, but I was suspended simply because I didn’t respond to their email about my rewards. I was busy taking care of my daughter and completely forgot about it. I also had no idea there was a 10-day deadline. After all the hard work I put in, they took my $20 reward and suspended my account. I’ve emailed them multiple times — they replied, but nothing was resolved. What a disappointing experience. It feels heartless to lose everything I earned this way.
CR
Crystalyn
I would zero stars if I could
I would zero stars if I could. I've had my account for over a year and I just got deactivated and denied my payput. The reason they gave was that my receipt scans were cluttered and contained other receipts. For reference, I either scan on a counter top or another flat surface and I've never scanned more than 1 receipt at a time. They wouldn't reply to my email to show me what they mean so that I could fix the problem.
DC
D C.
Horrible Company! Stay Away!
Bullshit company banning my account so they don't have to pay me. They banned my account as soon as I tried to redeem my reward. Saying, I violated the terms and agreement even though I follow the rules. Offers no proof and no explanation. Stay away!
PD
Pamela D.
They don’t even get a star
They don’t even get a star. They are suspending peoples accounts for no reason.. keeping their points for themselves after we do all the work. Thieves do not use rip off. I’m not the only one they stole from.
NA
Natasha
Scam, you will not get your money
If I could just give them 0. I claimed $20 and they sent me an email stating my receipts were blurry and suspended my account. SCAMMER!!!!
SU
Summer
Terrible and highly suspicious app
Absolutely terrible. They suspended my account as I was trying to withdraw my points (very suspicious), and no word before that point. Just an email that they’re not paying me the redemption amount and no details on what receipts flagged it, no warnings or previous messages. Very shady app and customer service.