Receipt HogReviews of receipthog.com

my review is based on my customer experience so basically what happened is that I was shorted on the last gift card I got for Amazon they emailed me to send them a screenshot which I did then they emailed me again saying that they still need a screenshot so I sent another then they said that they still needed one so I sent 3 of them. this has been going back and for about a week and what makes me angry is that they take at least two days to respond it's been about three days since the last screenshot I sent. I wish they would just have an actual person try to help me and I say that because I'm fairly certain they're using an AI or just really one dimensional people cause they don't seem to have enough intelligence to read an invoice or at the very least have the decency to say they're not going to help so they can stop wasting my damn time. I had no problems with the app itself till recently but the service is terrible use at your own discretion Edit: here it is. 1270944

Compared to other similar apps, this one is the worst. At least half my receipts they don’t accept, saying blurry. Funny, other apps take them just fine. This app is not worth the trouble.

Receipt hog is very slow in giving you points and doesn’t give you points for lots of your receipts. It’s not really one of the better apps for receipts. Other apps, give you points for every receipt. They also don’t give you the points for the receipts for several days at a time.

Receipt Hog's app can't keep up with changes like new phone numbers. 2nd time to request a $5 PayPal redemption and Receipt Hog doesn't change very well and then I didn't get my verification code to fulfill my request. Plus when I contact support I get a long way around with a troubleshoot idea from their support email that does not work. To get my $5 PayPal redemption it takes about 2 weeks after I jump through their circus hoops but if they would actually fix the problem it would take about 24 hours. They tend to blame it on everything else instead of upgrading their system.

The app is alright. I used it a bit. My concern is that I've put in a request twice now to close my account and received one response saying, "Hello, fellow hogger. We're deeply sorry for our tardiness. We're a small team but we're growing. Are you still experiencing this issue? Please let us know. Cheers." It's been 10 days and still no acknowledgement that I'd like to close my account. The silence makes me think they're avoiding me!

I recently signed up and the experience has been great so far but I'm having a problem logging In my app and I need assistance. I will come to upgrade my review if need be.

Love the idea of this app, used it for a couple of years and probably redeemed once. However, suddenly my account weren't able to login and I have contacted their customer service, yet almost 2 months now and the issue is still not fixed... The representative response less than once a week, which is quite ridiculous and keeps on asking you the same question if it's fixed without actually providing much help, meaning a solution... so now i have plenty of points that's not redeemed and i can't submit new receipts, which is a lose-lose situation for me and the company, because they are about to lose a loyal user. so until they fix my problem or provide a compensation for the loss of all this time, my review will remain 2 stars.

I got locked out of my account and I keep getting a robot response to my question. I need help resetting my password, I tried doing the steps they gave me and when I explain that it doesn’t work I get no further response I tried making another account and it worked for a few days then I got locked out of that one too. I’ve racked up a lot of points over the years that I can’t use so I’m pretty disappointed.