Receipt HogReviews of receipthog.com

I have had this app for years without more than an occasional glitch, and have been satisfied. HOWEVER, i have had a major issue since june/july 2022. I requested a change to the email associated with my account. I have received NO resolution. Most recently, there is a problem with ereceipts and connectivity to my stores. I have followed instructions regarding submission for credit, however, to date there are many uncredited receipts sitting in my list on the app, where they have been for nearly a month. I have had NO help, just apologies in response to my request tickets. I am VERY unhappy. I am hoping that airing a public review may generate a more positive outcome

0/5 stars. The automated upload is constantly constantly erroring. Not reading receipts, applying wrong amounts. There appears to be 1 yes 1 person who responds to email inquiries ans instead of applying your receipts or fixing them 9/10 gives you an excuse août why your receipt cannot be used - because the automated reader is unable to read it but humans are able to over ride rhe system at this company and there I'd just often times refusal to do so. I wouldn't waste your time. Responses also take over à week. 0/5 stars If I could. There's no willingness to work with the customer at all this has been from experience from the moment I started using the app and hasn't impdoved

The app doesn’t upload receipts instantly and you have to take several pictures of the receipts and then it says you are trying to game the system by uploading the same receipt! They don’t give you coins for every receipt that is legitimate and they don’t give you credit for your online receipts either. A complete sham

My Camera has not been working for months.

Boy am I frustrated, 3 months I have been asking receipt hog to change my cell number on my account. All I get is the same copy pasted email. I am disappointed and will be going to recipt jar. They take far more company receipts and get back to their customers ASAP. super unimpressed recipt hog. Thumbs down

This app is no good. It says you have to take a survey in order to cash out , then won't load the survey. It says to uninstall then reinstall the app, which does not help. Do not bother with this app.

I have had more issues with receipt hog They seem to take forever to get back with me. It takes weeks at a time. I’ve had logging in issues. So I get in touch with them and a few weeks later they tell me to give them my last three receipts and my email address and then when I do they email me back asking me for the last three receipts where they were and I do and then they emailed me back and they asked me to do the same thing again and again and again it is taking me two months to get my account fixed. And then it’s good for three or four months and then it does it to me again. I can’t even get my points turned into rewards. Nobody will get back in touch with me

The app use to be good. Customer service is slacking and you do not get your reward within 7 days anymore. You shouldn't have to contact customer service asking where your reward is. They don't respond anyways.