I was redeeming an Amazon gift card. Received the security code and the claim code. When entered a pop up that this reward was redeemed in June!!! After several emails to Kester, he keeps responding with the SAME messsge!!! Asked for a supervisor! Not getting anywhere with this issue!!!!
Response from Receipt HogOct 11, 2023
Hi there, Sharon. Please check your inbox.
DS
dawn S.
I didn't get all my coins on alot of my…
I didn't get all my coins on alot of my Receipts Then they say some of my receipts or duplicates when they weren't. And they never gave me the coins that I wasn't total. Ly like five hundred at walmart and I got one Ticket entry, no coyes. I've got several receipts. That I emailed to them to check one and see where my coins are. And to show that they're not duplicate receipts and never got no response. I'm really thinking of just stopping and going to another cash back app. I wouldn't recommend this app.
Response from Receipt HogOct 8, 2023
Hi there, Dawn! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or [email protected] and message us there? Please include "error 403 receipts" in your message and it will be responded to as soon as we receive it. Thanks.
HF
Howard F.
Forgot password and have ask several…
Forgot password and have ask several times and no answer.
Response from Receipt HogOct 5, 2023
Hi there, Howard! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or [email protected] and message us there? Please include "error 403 login" in your message and it will be responded to as soon as we receive it. Thanks.
NT
Nicole T.
A scam company with mediocre customer…
A scam company with mediocre customer service. I called them on their scam & got my account deleted / banned by a sassy man who did it simply because he could. They look for any rhyme, reason, or method not to pay out. It will take you forever to earn anything, anyway. I earned way more in a shorter period of time via another app.
Response from Receipt HogOct 2, 2023
Hi there, Nicole. Please check our Terms and Conditions here: https://receipthog.com/terms/
HR
Honest R.
Customer Service
I have been going back and forth with ReceiptHog’s customer service since July 10th! I’m still waiting for them to reactivate my account again. They take weeks to respond once, if at all.
Apparently, it was forwarded to the engineering team on August 7, 2023, because something wasn’t working and I’ve just been waiting a ridiculously long time ever since.
“The back-end team is currently checking on this as we speak. I'll get back to you as soon as we have an update on this matter.” that was the last message from you guys on August 17, 2023.
No further updates, no follow-ups. I’ve literally just been waiting.
This should not take 2 months, it’s ridiculous. Just give me my account back finally please and thank you.
Response from Receipt HogSep 5, 2023
Hi there! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or [email protected] and message us there? Please include "error 403" in your message and it will be responded to as soon as we receive it. Thanks.
AT
atlanta01
Too Many Issues With Getting Receipts Approved
Receipts are constantly being rejected after having been accepted previously. Contact them repeatedly to get receipts approved and nothing is done for weeks and multiple emails requesting resolution of issues. They indicate receipts are blurry but they are perfectly clear, they make up names for receipts that comply with their requirements and are non-responsive even after sending an apology email for their tardiness and asking if the issue is resolved. Very poor customer service from this company.
Response from Receipt HogSep 1, 2023
Hi there! We'd be glad to help you out. Can you please go to m.me/ReceiptHog or [email protected] and message us there? Please include "error 403 receipts" in your message and it will be responded to as soon as we receive it. Thanks.
DE
Deanna
Caution when using Receipt Hog!!
Caution when using Receipt Hog!!
Since they lie about my legitimate receipts and removed my account, I will say I am No longer receiving a ton of unwanted emails, this means they were selling my info!!!
Receipt Hog still keeps going, sending me emails. I emailed back, as I know they lost my good business, (using credit cards Receipts, like have for well over a year!!! They should have removed my email instantly, but they didn't. Now, they still have more to say on Trustpilot!! Please note readers, if my receipts were not good from day 1 I should have been informed, is all about those spins I should have received and they didn't give them or my $$$. Plus I have read end of September, Receipt Hog will out of be in business. Caution all the way!!!
Receipt Hog still keeps emailing me, they just don't stop when they are wrong and selfish.
Response from Receipt HogSep 1, 2023
Hi there, Deanna! You can find more about our Terms and Conditions here: https://receipthog.com/terms/ Thank you.
ST
Steven
Receipt Hog is a scam and lies.
Receipt Hog is a scam. I scanned receipts for several months from items that I have purchased and possibly a couple from my wife from when we shopped together. When I tried to redeem rewards for a $15 Visa gift card, it wouldn't send me a redemption code. I contacted customer service about the issue and they canceled my account for violating terms. They falsely accused me of uploading receipts that were not mine.
Response from Receipt HogAug 16, 2023
Per our last communication, you've violated our Terms and Conditions by uploading several receipts from different customers. Receipt Hog reward funds are generated by our ability to report on household spending habits. Without reliable data, we would not be able to reward users for their receipts. By protecting our data, we are also protecting our ability to reward. Please keep in mind that we reserve the right to revoke all earned funds when fraudulent behavior is witnessed. Thanks for understanding.