Recall CosoriReviews of recall.cosori.com

Like everyone else that has a Cosori Air Fryer and was made aware of the recall. I too cut the cord of off our machine and wait. BUT I have an issue with Amazon over this recall mess. Amazon made good money selling all these units. Amazon continues to sell numerous models of Cosori but will not assist with this lack of customer response during this recall. Cosori has cover themselves by having their customers cut the cords. But they still flog the market with other models on Amazon. It’s time Amazon supported their millions of clients by removing the Cosori products from Amazon until Cosori fulfils their obligation to all the customers that have followed their directions to cut the power cord but have failed to supply the promised replacement units.

Waiting since February 23 the first day the recall went up. Emailed them dozens of times. Finally got tracking may 1st and over two weeks go by and no air fryer. They said the tracking number isn’t traceable. So after 3 months still no air fryer. Scammers, terrible customer service, terrible recall event. I’ll never buy from them again over this. Should’ve never have cut the chord. They suck, they should be taken to court over this disaster.

Had the brand and model number on my air fryer to be sent a replacement by Cosori. Made 3 phone calls, gave same info to each. Was told to take 3 pics of the air fryer, 1 with the cord cut off. Then was told send all that in and IF approved could be 6 to 9 MONTHS to receive. This company is in China. Good luck to ANYONE trying to get a legitimate replacement. I told the young lady to just forget it. Why do we do do much business with a communist country ???????

I’ve been waiting for my replacement for months already when I received my tracking information it says it was delivered to different address not my registered address with them called their hotlines 2 times already email as well … no solutions no air fryer!!! My air fryer is working fine I should not cut the cord !!!! SCAM company

What Cosori did after having problems with their product is a classic. To limit futur fire and liabilities they asked everyone to cut the cord. The cord cutting is the most important things for them, they don’t care about the batch number etc.. cutting the cord will slow events and shield them from futur lawsuits. I am like everyone else I cut the cord but I almost immediately repaired it and continue using it. The chance of catching fire is minimal about 1 of 1000 If I ever receive a new one which I seriously doubt I will trash the old one but not before.

I emailed everything, received an email saying I was approved. Shipment would be received within 2-3 weeks. It’s been 8 weeks and still no replacement. I don’t think they intend to send a replacement. They just want to limit any potential fire issues. I am going out today to purchase another air fryer and it won’t be Cosori. If I ever receive a replacement I will take an hammer to it and do another form with the pictures. Scam!

I'm without my Cosori since I cut the cord following instructions to have it replaced due to recall. I sent photos according to their instructions to register my recall. I did it twice. Still haven't heard back from Cosori. Wondering if I will ever get the product replaced. Really miss not having my air fryer for 2+ months! Asked them to please advise to my email account. No response. My account says they don't recognize my registration, order number, or email address. Sent pics 3+ times!!! Cosori isn't a product I'd EVER buy again, THEY ARE DISHONEST AS HELL!!!

Awaiting for the replacement since February .what's happening?? I check the status with my tracking number and still in verification process. Please send me the replacement.