RebrandlyReviews of rebrandly.com

Just awful. Too expensive, no modern features onboard and they always push you to buy more and more. Moved to another service

Rebrandly was fine until an affiliate program I use changed platforms. I had about 150 links I needed to update to use the new URL scheme. There isn’t a way to filter links by the destination URL, so it was really tedious to edit the first 50. Then I found out my plan was limited to 50 link edits per month! That totally blindsided me. It seems absurd that they limit how many times you can edit a link, especially since I was paying $119/month. The only way to update more than 50 links was to contact them for custom enterprise pricing. At this point, I realized I had to let 100 affiliate links break (not an option) or leave Rebrandly. Then things got worse. I found out that Rebrandly has no export option! The only way to get your links out of Rebrandly is to use a Python script they share in the developer documentation. In my opinion, the ability to export links should have been included in Rebrandly the day it hit the market, and its exclusion is a dirty sales tactic to try and keep you trapped on their platform. Luckily, I am a software dev (not a Python dev, mind you), so I was able to figure it out, but anyone who isn’t a dev would have to hire someone on Upwork just to get their links out of this platform! The product is overpriced and average, but the sales tactics they employ are just terrible. Avoid doing business with this company.

They provide crazy good pricing, but once its time to pay "oh we do not support that domain anymore". This is false advertising and your team should be ashamed of doing that.

I was scammed by some company called REBRANDLY.COM. Via Etsy, the obtained my credit card details and put x3 fraudulent transactions through. Next to each transaction it had what looked like a phone number +35383827279. I am in Australia!

Without my explicit consent, they automatically transferred me to a 4 times more expensive plan, claiming that it was enough that they sent an email notification. Although I previously used their smallest package as little as possible, they said the new package was the closest to my requirements. Of course, they didn't want to refund. Fraudsters!

BEWARE - Predatory sales tactics. We signed up to test and see if Rebrandly was a good fit for our business. Within less than 10 (!) minutes, realized it wasn't, and emailed support to cancel the account and get a refund. We were promptly refused and pointed to the "Terms Of Service" that we agreed to. Sure... If we used the app for a few weeks, or maybe even a good few days, that's fine. But otherwise - this is some BOOMER sales tactics. Support team didn't even bother to answer properly, just sent a canned response about "sorry absolutely no refunds even if you used the app for 10 seconds. next time book a demo. goodbye!".

I signed up for the 3 domain plan. I made an error creating one of my domains. They have no ability to remove a domain from your plan. The only option is to either wait a year + 70 days for a domain registration to expire or to upgrade to the next level plan which costs 3 times more. Neither option is acceptable after spending several hundred dollars for the service.

Terrible. -I spent months going back and forth with their accounts team. We were paying $250/mo, they told us we could pay $99. -Then, price increased to $119 with 7 days notice. -For the last 2+ years, when we went over a certain amount of links per month, we were billed accordingly for the overage -Now, we cannot create any more links until next month, unless we pay $4299 up front for the year. -Chat support team didn't see the urgency that our platform is down, because of this. -We are forced to now code a new short link system urgently, so our users aren't affected. With processes like this, and amateur pricing + support tactics, I don't think Rebrandly is as big as they advertise. We are looking into other platforms / git repos to build our own for free