ReborndollshopReviews of reborndollshop.com

This is very bad I ordered for Christmas two twin dolls and they came totally opposite from what was advertised I have been trying to reach out to these people and they keep on giving the run around no return adress what so ever I’m very disappointed do not order from her wish I would have reviewed this before I purchased from these scammers

I ordered a doll for my daughters birthday. I am a UK resident so I knew shipping may take some time so I ordered approx 4 weeks before my daughters birthday. I received a tracking number, however when I tried to track it, the delivery company said they had no received the package. I gave it a few weeks and still nothing. I tried contacting several times, sometimes I'd get a response telling me to be patient, other times I'd be ignored. I then had to purchase another doll from a different site because she had her heart set on a baby. Her birthday came and went and I still didn't receive anything. I contacted them to explain i no longer needed the doll but they told me to 'wait a little longer'. By this point I honestly thought id lost my money. A few weeks go by and I am sent the money back for the doll. That I am glad about, however they only covered the cost of the doll, not the shipping or exchange rate. I am glad I got my money back, however I will NEVER buy from this website. It was even more frustrating that they sent around 5 emails a day about promotions, but nothing about the doll I'd purchased. Anyway, I wouldnt reccomend.

My mom got me a doll from this website ... the doll10 bald spots and came in an horrible outfit and I had lots of baby clothes,I cried because it looked really BAD !

Purchase doll via internet from RebornDolls on Friday evening, the doll arrived at my door on Monday, from 248 Brookville Blvd, Jamaica NY 11422. Doll hair was horrible - almost bald with multiple spots of NO HAIR. Paid $121, today just two days after receiving doll they offered me $24.00. This is America - what is going on? Their site does not list negative comments, they gave me an address in China to return it for a full refund. THIS IS ONLINE ROBBERY!!!

One star is too good for this company. I placed an order and within a half an hour of ordering I submitted a cancellation. They said by the time they had put through the request it was too late to cancel. The doll came and it looked nothing like the one I had ordered. It came with no information to send it back. They are now ignoring my emails. The doll is very poor quality so even if I wanted it I would not keep it. Steer clear of this website. Am fighting to get a refund. Update: They’ve refused a refund -told me they offer no return service & that it would be very expensive to return it so I should just keep it. Now I am stuck with a doll I would not even donate to Goodwill.

Honestly, if I could give negative stars I would. Dealing with this company has been the absolute worst. I ordered a girl avatar soft silicon doll and got a hard plastic boy avatar dressed in girl clothing. I have tried on numerous occasions to return the doll but they want me to pay for everything or take $50 as an oops. Had I did my research on the site, I wouldn't be writing this review today. Because I would have known better :-(

If you can give me the address of a reputable site for Reborn Dolls? I DON'T THINK THERE IS ONE. They pretend to be reputable but do not answer emails, they use a robot answer and their address is not in existance for them according to BBB

Like the others on here, this company deserves no stars! They have lifted pictures from another reputable site and are using them as their own! I did not get the doll I chose and they asked me to send them a picture of the doll I received and then said “oh so sorry, our mistake”. Please except $30 for our mistake ! Would allow me to send the doll back at my expense if I wanted a full refund. It cost $45 to send back to China and you can not send it registered, so figured the doll would probably never “make it” so opted to keep and count my loss! Lessened learned to not trust any of these Chinese companies! They don’t want you to know they are a Chinese company, so they use an address in the USA with a USA phone number. Deceiving company all around! Do not buy from this company!