ReborndollshopReviews of reborndollshop.com

Complete scam. We ordered on December 8 (the website promised Christmas delivery). We kept getting conflicting shipping info. Finally I called customer service, and was hung up on after being on hold for ten minutes. I called back and spoke to an agent who was quite rude and told me that the doll was with a third party shipper and he didn't know who the company used. I asked him to find out, and he hung up on me. Then, I emailed, and got very passive-aggressive messages and no answers. At this point, we had read all the bad reviews and decided to cut to the chase. We got our credit card company to reverse the charges. Do yourself a favor and buy elsewhere.

I ordered a doll and have not received it yet, tried to call customer service and they have you on hold for 6 minutes then the phone call drops. There's no tracking number, and the information for the tracking number has not been updated since December 18

I should have read the reviews first! The good. I did finally receive the dolls I ordered. That is the ONLY good thing about this experience. One of the dolls is TERRIBLE! Painted on hair. I even called several times with questions to verify everything. One of my questions was did this particular doll actually have hair and I was told "Yes". One of the dolls has a cute face. However, her eyes never open. So when she is upright, she still looks like she is sleeping. They did not apply a coupon code. I actually got one for being on their email list and then another one was offered the day after Thanksgiving when I ordered. Neither would work. I spend HOURS calling to no avail getting through to them to get my credit. Lesson learned!

Very pissed spent all that money to not even get what I ordered I ordered 3 supposed to be life like dolls got hard plastic walmart quality want refund but hard to get in contact with them once they get your money I got 3 dolls not even on their website pissed

Dont buy from this company. They promised 14 business day delivery. It's now double that. They dont respond to emails and tracking information has not updated since 3rd december. Absolute scam. Have a very upset daughter who has still not received her doll for her birthday

Nach den Bewertungen bin ich nicht die einzige. Da wird noch die Frechheit besessen mit einem Brief auf Betrüger hinzuweisen. Dabei sind diese selbst die Betrüger. Es ist so bedauerlich, das ich auf soetwas reinfallen musste. Ich liebe diese Reborn Babys und als Rentner bin ich oft froh, wenn ich mal was günstiges schnappe. Aber so, Geld ist sicher weg. Also warnung, bitte nichts dort bestellen, gar nichts!!!

They mailed me a junky plastic baby for $100 and ruined Xmas for my daughter. They won’t respond to my emails and they also blocked me from commenting on their Facebook with the truth

This company is a scam...They send you the wrong order, try to convince you to keep the doll and say it is their most popular doll, hang up when you try to call and they never respond to emails. Wrong doll sent twice.....finally called my credit card company and disputed the charges. Received credit for 2 dolls. DO NOT ORDER FROM THIS COMPANY...A REAL SCAM OF A COMPANY that should be shut down!