ReborndollshopReviews of reborndollshop.com

HORRIBLE EXPERIENCE! DO NOT ORDER AND DO NOT WASTE YOUR MONEY! I spent $200 on two dolls. One that was named "Dallas" and one named "Diaz" I ordered it as a Christmas gift for my two daughters. I ordered it two months before Christmas and did not receive it until tonight. Mind you it is Jan. 7th, 2021. Not only did they send me TWO of the same dolls BUT I could have went to the dollar store or another store and bought it for $15/each. The hair is very short that the girls cannot even put the hair in a pony tail and the clothes were so large they could actually fit my own newborn. I am so disappointed because I spent so much money and the order stated it would ship 2-3 weeks. None of that happened. The dolls are very firm and nothing as they report to be "real looking" it is your normal hard face and hard body doll that you purchase at your local stores. Then they say the pacifier is magnetic. THATS NOT TRUE! The dolls mouth is not even opened to allow the pacifier in. I cannot believe how people can take others for their money. I wish I would have seen the other reviews prior to actually ordering.

I agree that this is a scam. The doll I received was UGLY and cheap. NOT A REBORN. I don't understand how a company can continue to operate running the same scam!!!

Reborndolls is awful company and I recommend never order from them. I placed an order and was informed I would receive my order on or before Christmas. Christmas of course has come and gone and I still have not received my order, 2 very unhappy little girls. I have emails everyday many times over and over and I have yet to hear back. I have also called everyday and let me tell you that's another awful outcome. They have 5 prompts and I have tried everyone with no luck. It gets worse, after on hold for 15 to 20 minutes I received a recording that comes on and says goodbye and disconnects. That happens on every prompt. So as of now I have no idea where my order is and no way to find out. I would like to tell anyone and everyone DO NOT ORDER FROM THIS COMPANY!!!

My daughter had been begging for one of these dolls. I ordered two - one for her and one for my other daughter. I paid extra for the heartbeat too. One showed up within reasonable time - NO HEARTBEAT. The other took almost two months to come in so I had to wrap it quickly for Christmas without checking it. Not only was it the WRONG DOLL it was HIDEOUS. I mean, the ugliest thing I've ever seen. I have contacted them MULTIPLE times asking for a refund and return and they simply keep offering me 30% off... for an ugly doll I would have never spend 10 bucks on. They are SCAM. Do NOT fall for them. I've since placed a claim with my credit card.

I could pretty much say DITTO to everyone else's review. They changed their website by adding an S: ReborndollSship.com Wrong doll, promised a refund, has two listings on the website with different prices for the same doll with no viable explanation, and now they do not respond. DO NOT BUY FROM THESE FOLKS! No integrity, and thank goodness credit card companies do right but you in these situations. Total scam!

Do not buy from this place! If I could give it a 0 rating, I would. Total scam! Looks like a dollar store doll. ( Actually dollar store dolls look better)

My story is like many others. The doll I received was not what I ordered. The outfit I bought was for a girl, I ordered baby boy pajamas. I contacted customer service, included pictures, and “CORA” replied asking me to send pictures. This was the last I heard from them.

The doll does not look like the picture of the doll I supposedly purchased. The doll I received looked like a $5 doll from a discount store. I have contacted customer service, but do not expect them to honor their "100% satisfaction" guarantee based on the reviews I see here. Hopefully my credit card company can help me recoup my losses.