ReborndollshopReviews of reborndollshop.com

Yes My Name Is Mrs. Teresa, I Received A Doll, That I Did Order So I Think This Is A Fraud That Getting People Money, I Paid You All $49.00, For This Doll. So I Am Going To The BBB, On You All. So I Need My Money Back, I Am Going Send Your Doll Back To You. You Are Bad Business.

ABSOLUTE FRAUD! DOLL CAME COMPLETELY DISMANTLED AND DISGUSTING CONDITION. LOSERS! DISGUSTING THAT THEY WOULD DO THIS WITH A TOY FOR A CHILD.

Doll sent was damaged (leg off) and cheap (not at all what was advertised). Will not make right. DO NOT WASTE YOUR TIME AND MONEY

I bought a doll. Took my granddaughter days to pick out. After 3 weeks we got it. The doll was in a box, but then the box was in a very thin bag. It was damaged. Then when I opened it up - it was the wrong doll!!!!!! I didn’t think that too much since on their website they promise to do everything to help if there’s a problem! Well...they don’t help!!!! In fact I found out that their name is totally different on my PayPal. Also, the email is not right. Supposedly after 4 days of calling and emailing I finally got someone who gave me another email!!! But every time I contacted they asked the same questions. I think it was just automatic. Finally a response after the 30th time I tried. They told me I had to pay for shipping ($30) and then get a partial refund. I said absolutely not. This is there fault they can give me a prepaid label. But no, they refuse that to. At one paint the offer me 50% back. No!!! My granddaughter wants the doll she picked out. She’s very upset. But the wrong doll I had....didn’t look nothing like a real baby! Just a doll. But still wanted it for my granddaughter so I continued to try to contact. Finally after 10 days . I disputed the charges. I think they r scammers. And I would NOT recommend them!!!!!!

ITALIA. La bambola che è arrivata sembra una di quelle che si trovano al mercatino dell'usato. Alla richiesta di rimborso per pubblicità ingannevole la società, in Cina, ha cominciato a fare storie facendoci l'offerta di restituirci i soli soldi della spedizione. Abbiamo rifiutato dicendo loro che preferiamo scrivere una recensione negativa al giorno fino a che avverrà il rimborso intero. La società in questione ha gli uffici qui: 101, 1st Floor, Building B, Hongpengfei Industrial Park, Xintian Village, Longhua District, Shenzhen, China, 518110

DO NOT BUY.....Worst company to order anything from. The baby I ordered is missing their eyebrows and hair, has blue ears and red lines all over her feet. I emailed several times customer service and they always respond offering a NEW REFUND for my concerns. However, they have not refunded me anything! I have called customer service numerous times waiting on LONG HOLD times only to be disconnected/hung up on. This is not a legit site to purchase reborn dolls from. I wish I could post pictures for all to see but this review does not include that option. Rochelle Grand Rapids, MI

Sites like this one (which also goes under names like reborn doll shoppe), are all scams. They are cheap knockoffs made in china. They steal photos of actual doll sculpts made by renowned doll artists and portray them as the dolls sold on these sites. THEY ARE NOT!!! I found this out after my mom ordered baby "nina" for my 5 yr old. First, it got lost in the mail because we were given an incorrect tracking number. When it finally got here, the legs were not attached (I guess to cut down on shipping costs?) and the doll only bore an extremely vague resemblance to the doll pictured on the site. Her hair is nappy and feels like hay-she looks like she stuck her finger in a light socket. I'm almost 100% positive that they have only a limited number of doll molds, and produce every one with those molds and simply give them different names. Not buying from these places is the only way to shut them down. Check out Ashton Drake Galleries. They are reputable, good prices (you can even make installment payments with very little interest), and you get the exact doll you order.

This is the absolute WORST COMPANY EVER!!! If I could rate it a negative 0 I would! I placed an order weeks before Christmas as they advertised that you would receive your order before Christmas! I couldn’t reach anyone over the phone for days, when I tried contacting the number. I then emailed and days later I received an email. Please keep in mind we are now 17 days PAST CHRISTMAS!!! We received one of the two dolls on January 5th and have not received the other doll as of current. The doll we did receive looks NOTHING like the online photo on their website. It looks as described in many of these reviews. I could have purchased this quality at the dollar store. There is no hair and it’s hard plastic snd absolutely ugly! My daughter was soooo disappointed that she wants to return both of them and get her Christmas money instead. I have tried for weeks to get a return shipping label and now as of yesterday he says he will give 30% of the refund asking is that ok?????? No! That is far from ok! I requested 100% and as of today he sent an email now stating Is 40% ok? Truthfully, had I known I was ordering from China I would NOT have placed this order!!! This is the biggest scam! There is no return shipping label also. I spent $200 and we are not satisfied and want a return at 100%!!! DO NOT ORDER FROM THIS COMPANY YOU WILL NOT BE HAPPY WITH YOUR PURCHASE.