RebateCard.comReviews of rebatecard.com

Fraudulent Company. Lens dot com offered rebate. No rebate from Rebatecard just junk mail

Total SCAM. All the necessary information was sent for a $75 rebate from Lens.com. I received several e-mails from rebatecard.com stating it was received and eventually another e-mail saying it was on its way. After some time it never arrived and when I reached out to Rebatecard.com to inquire about it I was told to open up a case which I did. They had no information about me or the card which was strange since I included the correspondence e-mail’s from them with all my information. I was then told to contact Lens.com.which I did and also forwarded all the correspondence to them from rebatecard. Lens.com responded by telling me rebatecard.com has to handle this! Wow, total finger pointing and a run around with no help or results. DONT BUY FROM LENS.Com as the rebate is a scam. Sticking to Costco as the non- existent rebate was not the cheaper option.

I should have read the reviews. This company is a scam. I usually order my contacts directly from biofinity and do their rebate, but I got new job and new insurance and tried something new. Biofinity processes my rebate and sends it out promptly. This place has not done so. Ordered my contacts in December 2024, they told me my rebate would ship by end of January 2025 but low and behold we are in the middle of February and nothing. No update. No accountability. Just wasted time and money. Yes I got the contacts Yes the product was fine But no rebate. If you want a rebate, order somewhere else. This ain't it.

This is quite a racket, I am so pissed. I only ordered from Lens.com due to this rebate but the companies are sister companies and they are in cahoots in this scam. What a joke. They do nothing to help the customer get the rebate. They make it sound like when your order ships your rebate will process. This is total fraud.

Can't even print the rebate form that is required to mail in. Calling customer service refers you to the website. Website does not offer any help. Just a runaround so you can't really get your rebate. Use a different company. Do Not buy from Lens.com and expect a rebate.

If I could not give any stars, I would. I sent my rebate in as soon as I received my contacts from lens.com. I took a picture of the form and the proof of purchase labels. Mailed it first class mail - instructions never said to mail any other way. Never received rebate. Emailed back and forth with customer support. I sent them the pictures with the form and proof of purchase. They said it was too bad that it must have been lost in the mail and would not give me the rebate. I won’t use lens.com or count on a rebate from Rebatecard.com again! Scam!’

Rebates are a slimy, anti-consumer business. This company fits the bill perfectly.

After three failed attempts (two by mail, one electronically) to receive my rebate card earned through Lens.com, I am opening an investigation into this company. Spoke with their customer service thrice and each time was promised that the card would mail within a week (next day for e-delivery). Nothing. This is a scam. Both Lens.com and this affiliate of theirs are culpable.