ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs reviews

Showing 134 reviews with 1 star · Clear filters

Grimmm
Aug 29, 2024
Charged me for a year when I wanted to…
Charged me for a year when I wanted to try a month, no way to download the program. 100% scam DO NOT BUY. Support still didn't message me back
Response from ReasonLabsSep 29, 2024
Dear Grimmm, ‏ Please note that following your original request to our support, we cancelled your subscriptions and refund your subscriptions. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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customer
Aug 26, 2024
It doesn't tell me how to use this.
It doesn't tell me how to use this.
Response from ReasonLabsAug 26, 2024
Hello, We will be happy to address any specific concerns you may have quickly and directly by using the "help" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
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Mahad
Aug 19, 2024
Installed without my consent and it gave me a malware
This downloaded without my knowledge and installed a malware that Norton Antivirus picked up but is the hardest thing to remove. They lie and say you can remove it normally quoting a Youtube video, but they are the reason the malware is installed and they install this without your consent
Response from ReasonLabsAug 26, 2024
Hello Mahad, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Our software is proudly certified by the highest industry security standards. We hold certifications from leading authorities, including Microsoft MVI (as seen here: https://support.microsoft.com/en-US/windows-antivirus-software-providers), Virus Bulletin (as detailed here: https://www.virusbulletin.com/vb100/testing/reasonlabs), and we are an OPSWAT Gold Member (learn more here: https://www.opswat.com/partners/reasonlabs). These certifications, among others, underscore our commitment to providing our customers with top-tier security products. Regards, ReasonLabs Support Team
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Alex
Aug 19, 2024
DONT USE THIS
Its so damn annoying getting notifications non-stop and ive been trying to get it off WORST THING EVER
Response from ReasonLabsAug 26, 2024
Hello Alex, If you wish to learn how to easily deactivate RAV Endpoint Protection notifications, you can follow our video tutorial at https://youtu.be/0co3lCpZfI8. If you still have any specific concerns or questions, please don't hesitate to reach out to us using the "help" widget available in all of our products or through our contact form at https://reasonlabs.com/contact-us. Our support team will be more than happy to assist you and address any issues promptly. Our software is proudly certified by the highest industry security standards. We hold certifications from leading authorities, including Microsoft MVI (as seen here: https://support.microsoft.com/en-US/windows-antivirus-software-providers), Virus Bulletin (as detailed here: https://www.virusbulletin.com/vb100/testing/reasonlabs), and we are an OPSWAT Gold Member (learn more here: https://www.opswat.com/partners/reasonlabs). These certifications, among others, underscore our commitment to providing our customers with top-tier security products. Regards, ReasonLabs Support Team
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FLAVIO MUSSA T.
Aug 17, 2024
I don’t want more
I don’t want more
Response from ReasonLabsAug 26, 2024
Hello FLAVIO, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
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Max L.
Aug 16, 2024
Hat sich ohne mein Wissen installiert.
Hat sich ohne mein Wissen installiert. Alles was sich einfach so irgendwo mitinstalliert generell unseriös. Macht auch ne Menge Arbeit den Spaß vollkommen vom System zu entfernen.
Response from ReasonLabsAug 17, 2024
"Hello Max We tried to find your customer service request and didn't find your name (Max Löwenzahn). We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Our software is proudly certified by the highest industry security standards. We hold certifications from leading authorities, including Microsoft MVI (as seen here: https://support.microsoft.com/en-US/windows-antivirus-software-providers), Virus Bulletin (as detailed here: https://www.virusbulletin.com/vb100/testing/reasonlabs), and we are an OPSWAT Gold Member (learn more here: https://www.opswat.com/partners/reasonlabs). These certifications, among others, underscore our commitment to providing our customers with top-tier security products. Regards, ReasonLabs Support Team
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Débora T P.
Aug 16, 2024
Acredito que a plataforma deveria ter opção de cancelamento
Acredito que a plataforma deveria ter a opção do cliente cancelar a inscrição. E não ser obrigado a contatar um atendimento da empresa.
Response from ReasonLabsAug 17, 2024
Dear Debora, Please note that following your original request to our support, we cancelled your subscriptions and refund your subscriptions. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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User
Aug 12, 2024
It said that it was only 8 dollars
It said that it was only 8 dollars, charged me 101 bucks without telling me!
Response from ReasonLabsAug 14, 2024
Dear Ashley, ‏ Please note that following your original request to our support, we cancelled your subscriptions and refund your subscriptions. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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