ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs reviews

Showing 134 reviews with 1 star · Clear filters

Patricia B.
Oct 29, 2024
Unable to access account
I was given the 6 digit code, but every time I entered it, I was told it didn't match. I tried several times, never getting through. Makes me think this is a phishing scam, and I all ready paid! Someone needs to contact me!
Response from ReasonLabsNov 3, 2024
Dear Patricia, ‏ Please note that following your original request to our support, we cancelled and refund your subscription. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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Ediandkirk
Oct 29, 2024
Próba wymuszenia nie wyrażam zgody na…
Próba wymuszenia nie wyrażam zgody na współpracę i nie zamierzam korzystać z państwa oprogramowania w podstępny sposób prubuja państwo osigać korzyści informuję że nie wyrażałem zgody i nie zamierzam korzystać z oprogramowania które w taki sposób jest narzucane
Response from ReasonLabsNov 3, 2024
Hello Edward, The activation of the extension is done actively by the user in the appropriate browser, as you can see in this tutorial video: https://youtu.be/g49PAV9ewJA. Please let us know if you had a different experience so we can check it out. The Online Security extension is a featured and validated extension on the Google Chrome Store with millions of users. Our technology protects the browser, alerts on phishing sites, prevents malicious downloads, removes annoying notifications and includes a dark web monitoring feature. For quick removal instructions, please refer to our ""How To Quickly Remove Online Security from your Browser - Troubleshoot Guide"" at https://reasonlabs.com/faq/how-to-remove-online-security. Additionally, you can visit the guide provided at https://youtu.be/39cgGa6jhxg to remove the extension from your browser. If you encounter any issues or require further assistance, please don't hesitate to reach out to our support team at https://reasonlabs.com/contact-us. Best regards, Reason Support Team
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Linda P.
Oct 23, 2024
cannot contact RAV to cancel service
cannot contact RAV to cancel service
Response from ReasonLabsOct 27, 2024
Dear Linda, ‏ Please note that following your original request to our support, we cancelled and refund your subscription. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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brian K.
Oct 23, 2024
I did not agree to purchase an…
I did not agree to purchase an continuing amount of thi s product and to be billed 199.00 I am 81 years old and on a fixed income and never agree to buy any thing without trying it out first to see if it works for ,me
Response from ReasonLabsOct 27, 2024
Hello Brian, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
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Raul Cabral L.
Oct 23, 2024
no incluye proteccion vpn
la suscripción que compré no incluye la protección de vpn, y en la descripción indica que si esta incluida, si quiero activar la protección de vpn tengo que pagar otra suscripción, prefiero mi reembolso que pagar de nuevo para tener el paquete completo
Response from ReasonLabsOct 27, 2024
Hello Raul, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
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Nancy M.
Oct 21, 2024
I've been continuously getting threats…
I've been continuously getting threats that my computer is infected with several viruses. Why is this not detected by Trust Pilot? How do I get a refund for my purchase?
Response from ReasonLabsOct 21, 2024
Hello Nancy, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
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Aureo Lucio N.
Oct 19, 2024
Não vi clareza
Não vi clareza
Response from ReasonLabsOct 19, 2024
Hello Aureo, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
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Terry D.
Oct 18, 2024
I never got to finish set up or create…
I never got to finish set up or create password, cannot find app now anywhere. Would like to cancel payment at this time
Response from ReasonLabsOct 19, 2024
Dear Terry, ‏ Please note that following your original request to our support, we cancelled and refund your subscriptions. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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