ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs reviews

Showing 134 reviews with 1 star · Clear filters

Thomas E.
Nov 11, 2024
I currently have Norton security
I currently have Norton security. After downloading your program, I had a lot of problems. I presume that your program is not compatible with Norton and they seemed to be fighting each other. I want to remain with Norton. I have eliminated your program from my hard drive and my problems went away. I have requested that you refund the fee I paid to you via PayPal. Please refund my money to Paypal. Thank you for your under standing. Thomas Ewing.
Response from ReasonLabsNov 21, 2024
Hello, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
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Dan H.
Nov 9, 2024
I did not order and do not want
I did noy order do not wany
Response from ReasonLabsNov 21, 2024
Hello Dan, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
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Waldir G.
Nov 8, 2024
Terrible antivirus
Terrible antivirus, slow, doesn't perform tasks and we can't access anything. Very bad. Regretful
Response from ReasonLabsNov 21, 2024
Hi Waldir, Our software is proudly certified by the highest industry security standards. We hold certifications from leading authorities, including Microsoft MVI (as seen here: https://support.microsoft.com/en-US/windows-antivirus-software-providers), Virus Bulletin (as detailed here: https://www.virusbulletin.com/vb100/testing/reasonlabs), and we are an OPSWAT Gold Member (learn more here: https://www.opswat.com/partners/reasonlabs). These certifications, among others, underscore our commitment to providing our customers with top-tier security products. If you wish to uninstall RAV Endpoint Protection, you can follow our video tutorial at https://www.youtube.com/watch?v=06jIQf9Gvws. If you still have any specific concerns or questions, please don't hesitate to reach out to us using the ""help"" widget available in all of our products or through our contact form at https://reasonlabs.com/contact-us. Our support team will be more than happy to assist you and address any issues promptly. Best regards, ReasonLabs Support Team
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hadama D.
Nov 5, 2024
Je suis pas content du tout au service…
Je suis pas content du tout au service on m’affiche 5 € pars mois sur mon écran on me facture 76€ donc je trouve ça arnaqué Je veux juste mon l’argent et annuler mon abonnement
Response from ReasonLabsNov 21, 2024
Hello Hadama, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
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ENDRI K.
Nov 2, 2024
Mi da che non ho pagato anche se ho…
Mi da che non ho pagato anche se ho pagato
Response from ReasonLabsNov 3, 2024
Hi ENDRI, We received your support request and have replied to your email to help resolve the issue. We're awaiting your response to our latest message in that thread. We’re happy to continue addressing your concerns via our ongoing email correspondence. Best regards, ReasonLabs Support Team
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Miguel S.
Oct 31, 2024
Mala experiencia.
Después de instalado, conforme a las instrucciones del vendedor por mail, no funcionó como debia, no solo no eliminó los virus sino que seguía llevándone a la página que recientemente ya había comprado una y otra vez...mala experiencia.
Response from ReasonLabsNov 3, 2024
Dear Miguel, ‏ Please note that following your original request to our support, we cancelled and refund your subscription. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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cat
Oct 29, 2024
Was purchasing an antivirus protection…
Was purchasing an antivirus protection got this as a pop up not happy it’s a children’s gaming computer
Response from ReasonLabsNov 3, 2024
Hi Cat, We received your support request and have replied to your email to help resolve the issue. We're awaiting your response to our latest message in that thread. We’re happy to continue addressing your concerns via our ongoing email correspondence. Best regards, ReasonLabs Support Team
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Trent C.
Oct 29, 2024
I selected the $5.90 payment for a year…
I selected the $5.90 payment for a year and it charged me $101. I did put in for a refund
Response from ReasonLabsNov 3, 2024
Dear Trent, ‏ Please note that following your original request to our support, we cancelled and refund your subscription. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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