ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs reviews

Showing 134 reviews with 1 star · Clear filters

so “Whatever ” S.
Dec 12, 2024
Regardless if you refund my funds back…
Regardless if you refund my funds back you still should let the Customers know all these different fees that you are telling them Customers are paying one fee & all of a sudden it's different when they they all see their accounts with the full amount that is not stated & that is my complaint. So please be honest with these customers & that my questions & opinion
Response from ReasonLabsDec 18, 2024
Hi Melodie, We received your support request and have replied to your email to help resolve the issue. We're awaiting your response to our latest message in that thread. We’re happy to continue addressing your concerns via our ongoing email correspondence. Best regards, ReasonLabs Support Team
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Ersan K.
Dec 10, 2024
I bought for VPN but as far as I…
I bought for VPN but as far as I understand no VPN has added and there are something else.
Response from ReasonLabsDec 12, 2024
Hi Ersan, We received your support request and have replied to your email to help resolve the issue. We're awaiting your response to our latest message in that thread. We’re happy to continue addressing your concerns via our ongoing email correspondence. Best regards, ReasonLabs Support Team
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jpcoenterprise E.
Dec 7, 2024
Not satisfied
Not satisfied
Response from ReasonLabsDec 12, 2024
Hi Randy, We received your support request and have replied to your email to help resolve the issue. We're awaiting your response to our latest message in that thread. We’re happy to continue addressing your concerns via our ongoing email correspondence. Best regards, ReasonLabs Support Team
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Reymarie S.
Dec 6, 2024
I don’t like this please refund me
I don’t like this please refund me
Response from ReasonLabsDec 7, 2024
Dear Reymarie, Please note that following your original request to our support, we cancelled and refund your subscription. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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RIMA BAADARANI jamal A.
Dec 6, 2024
payment issue & app not working on my computer
l dear sir, yesterday, I tried to make a monthly subscription with your application, when I filled out the payment page. I was surprised that it derives me to a one year subscription without being able to use it on my computer because, I tried to scan for viruses. It asked me to make a new subscription maybe because I used my Apple mail for payment while I am using my Google mail Gmail on my computer so please help me with this issue regards
Response from ReasonLabsDec 7, 2024
Dear Rima, ‏ Please note that following your original request to our support, we cancelled and refund your subscription. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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Henrique S.
Dec 6, 2024
Paguei tudo certinho
Paguei tudo certinho, na hora de corrigir as coisas pede para pagar novamente, sacanagem
Response from ReasonLabsDec 7, 2024
Prezado Henrique, Gostaríamos de informar que, conforme sua solicitação original ao nosso suporte, cancelamos e reembolsamos sua assinatura. Um e-mail de confirmação foi enviado para sua caixa de entrada. Estamos à disposição para atender quaisquer preocupações adicionais que você possa ter por meio de nossa correspondência atual por e-mail. Atenciosamente, Equipe de Suporte da ReasonLabs
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SAMUEL A S.
Dec 3, 2024
It didn't solve the problem
It didn't solve the problem. Instead, showed another product more dear. It's not trustworthy. My PC has got the same problem. It needs an antivirus.
Response from ReasonLabsDec 7, 2024
Hi Samuel, We received your support request and have replied to your email to help resolve the issue. We're awaiting your response to our latest message in that thread. We’re happy to continue addressing your concerns via our ongoing email correspondence. Best regards, ReasonLabs Support Team
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Endelisa Garcia S.
Dec 2, 2024
Pague y mi esquipo no esta protegido…
Pague y mi esquipo no esta protegido por que
Response from ReasonLabsDec 7, 2024
Hola Endelisa, Hemos recibido tu solicitud de soporte y hemos respondido a tu correo electrónico para ayudarte a resolver el problema. Estamos a la espera de tu respuesta a nuestro último mensaje en ese hilo. Estamos encantados de seguir atendiendo tus inquietudes a través de nuestra correspondencia por correo electrónico. Saludos cordiales, Equipo de Soporte de ReasonLabs
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