ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs reviews

Showing 18 reviews with 2 stars · Clear filters

Beverly A.
Nov 8, 2024
I keep getting urged to sign up
I keep getting urged to sign up; but when I tried, I was told I was already signed up. I don't know whether to trust ReasonLabs or not.
Response from ReasonLabsNov 21, 2024
Hello Beverly, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
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tony V.
Oct 28, 2024
always lock my internet
always lock my internet
Response from ReasonLabsOct 28, 2024
Hello Tony, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
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Jody Z.
Oct 18, 2024
hard time with this app
I’ve had hard time with this app
Response from ReasonLabsOct 19, 2024
Hello Jody, We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
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James A.
Oct 6, 2024
Uncompleted download
I downloaded Reable labs on my phone and when it got to a code, it would not recognize the code. Tried three times. Do you still charge me $83 and something for the product I have no app or anything to check it out with.
Response from ReasonLabsOct 6, 2024
Hello James, We received your support request and have replied to your email with instructions on how to resolve the login issue. We would be happy to address any additional concerns you may have through our ongoing email correspondence. Regards, ReasonLabs Support Team
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Carol V.
Sep 18, 2024
I Have not seen anything from them
I Have not seen anything from them
Response from ReasonLabsSep 29, 2024
Dear Carol, ‏ Please note that following your original request to our support, we cancelled your subscriptions and refund your subscriptions. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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Alan F.
Jul 22, 2024
I believe I was double billed
I believe I was double billed due to the initial report of am failed transaction with a prompt to retry. Have two reference numbers: 474457204 and 474458110
Response from ReasonLabsJul 28, 2024
Dear Alan, ‏ Please note that following your original request to our support, we cancelled your subscription and made a refund. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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Monique B.
Jul 16, 2024
You confused me
You confused me! I dont really know what I am buying! and I did not know RAV was part of Reason Labs! you ads are confusing. right after saying yes to this The ad was asking me to say yes to a plan for 5.90/month SO WHAT AM I BUYING HERE??
Response from ReasonLabsJul 17, 2024
Dear Monique, We have received your support request and have replied to your email to resolve the issue. Please be assured that you will not be charged twice. Regards, ReasonLabs Support Team
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Jaime R.
Jun 13, 2024
You charged me twice and they didn't…
You charged me twice and they didn't solve the problem
Response from ReasonLabsJun 13, 2024
Dear Jaime, ‏ Please note that we cancel one of the subscription and refund it. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our contact form at https://reasonlabs.com/contact-us.‏ Regards, ‏ReasonLabs Support Team
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