ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs reviews

Showing 134 reviews with 1 star · Clear filters

Ian S.
Mar 10, 2025
Complicated
Complicated, unreliable time consuming effort. They have now also changed name/owner which makes it a complete waste of time. I'll go back to my old system which I should never have left in the first place.
Response from ReasonLabsMar 11, 2025
Hello Ian, We will be happy to address any specific concerns you may have quickly and directly by using the "help" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
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Arakawa
Mar 8, 2025
Shitty programms
Shitty programms, slowing down my computer like never, and i cant uninstall it.
Response from ReasonLabsMar 8, 2025
Hi Arakawa, If you wish to uninstall RAV Endpoint Protection, you can follow our video tutorial at https://www.youtube.com/watch?v=06jIQf9Gvws. If you still have any specific concerns or questions, please don't hesitate to reach out to us using the ""help"" widget available in all of our products or through our contact form at https://reasonlabs.com/contact-us. Our support team will be more than happy to assist you and address any issues promptly. Best regards, ReasonLabs Support Team
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Danuta K.
Feb 12, 2025
Negatywne
Negatywne, komunikacja w obcym języku mnie nie interesuje!
Response from ReasonLabsFeb 17, 2025
Cześć Danuto, Otrzymaliśmy Twoje zgłoszenie do wsparcia i odpowiedzieliśmy na Twojego maila, aby pomóc rozwiązać problem. Czekamy na Twoją odpowiedź na naszą ostatnią wiadomość w tej sprawie. Z przyjemnością będziemy kontynuować rozwiązywanie Twoich obaw za pomocą bieżącej korespondencji mailowej. Z pozdrowieniami, Zespół Wsparcia Mozo
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ilker Ö.
Jan 9, 2025
Cancelling subscription
I subscribed for a month, not for a year as it shows me in the subscription page. And if I want to cancel my subscription it forwards me to the customer support page???? I have sent a message to them and hopefully they will cancel my subscription, otherweise i get scammed by a online security app and it's really really weird
Response from ReasonLabsJan 14, 2025
Dear Ilker, ‏ Please note that following your original request to our support, we cancelled your subscription. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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De. H.
Jan 7, 2025
i never received anything telling me…
i never received anything telling me how to receive your product after i paid for it. So basically i gave up and went with avg and spent allot more money then i did with your product but at least i was able to download their product right away onto my devices
Response from ReasonLabsJan 21, 2025
Dear De. Hoffman, Please note that following your original request to our support, we cancelled and refund your subscription. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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Adam H.
Jan 3, 2025
it is not clear how to cancel the…
it is not clear how to cancel the subscription. cancellation is deliberately made difficult instead of being able to cancel in the subscription menu.
Response from ReasonLabsJan 8, 2025
Dear Adam, ‏ Please note that following your original request to our support, we cancelled your subscription. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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Sorin Liviu D.
Dec 16, 2024
Erase my software!
Erase my software!
Response from ReasonLabsDec 24, 2024
Hi Sorin, We received your support request and have replied to your email to help resolve the issue. We're awaiting your response to our latest message in that thread. We’re happy to continue addressing your concerns via our ongoing email correspondence. Best regards, ReasonLabs Support Team
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JoAnne D.
Dec 13, 2024
I don’t want this service I don’t…
I don’t want this service I don’t understand any of it I wold like my money back
Response from ReasonLabsDec 17, 2024
Dear JoAnne, Please note that following your original request to our support, we cancelled and refund your subscription. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
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