ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs Reviews | Read Customer Reviews of reasonlabs.com

ReasonLabs reviews

Showing 134 reviews with 1 star · Clear filters

Lee Ann B.
Aug 10, 2024
I was charged the full amount $70.80…
I was charged the full amount $70.80 and I was to make monthly ! I didn't authorize the yearly amount so I want to cancel this order Please respond immediately !
Response from ReasonLabsAug 12, 2024
Dear Lee,‏ Please note that following your original request to our support, we cancelled your subscriptions and refund your subscriptions. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
Report
Roxxanne Belle W.
Aug 7, 2024
straight up adware trojan
straight up adware trojan dont download this if you like having a functional computer
Response from ReasonLabsAug 12, 2024
Hello Roxxanne, We tried to find your customer service request and didn't find your name Roxxanne Belle Ward. We will be happy to address any specific concerns you may have quickly and directly by using the ""help"" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Our software is proudly certified by the highest industry security standards. We hold certifications from leading authorities, including Microsoft MVI (as seen here: https://support.microsoft.com/en-US/windows-antivirus-software-providers), Virus Bulletin (as detailed here: https://www.virusbulletin.com/vb100/testing/reasonlabs), and we are an OPSWAT Gold Member (learn more here: https://www.opswat.com/partners/reasonlabs). These certifications, among others, underscore our commitment to providing our customers with top-tier security products. Regards, ReasonLabs Support Team
Report
Arthur B.
Aug 7, 2024
I am still getting pop ups claiming i…
I am still getting pop ups claiming i hve virus issues??
Response from ReasonLabsAug 8, 2024
Hello Arthur, We will be happy to address any specific concerns you may have quickly and directly by using the "help" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
Report
mia H.
Aug 7, 2024
The software jacked up my computer
The software jacked up my computer
Response from ReasonLabsAug 8, 2024
Hello Mia, We will be happy to address any specific concerns you may have quickly and directly by using the "help" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Regards, ReasonLabs Support Team
Report
Tan Jia Y.
Aug 6, 2024
It should be negative.
It should be negative. My email was used to purchased their products. What rubbish
Response from ReasonLabsAug 26, 2024
Hello Tan, We tried to find your customer service request and didn't find it. We will be happy to address any specific concerns you may have quickly and directly by using the "help" widget available in all of our products or alternatively by contacting us via our contact form at https://reasonlabs.com/contact-us. Our software is proudly certified by the highest industry security standards. We hold certifications from leading authorities, including Microsoft MVI (as seen here: https://support.microsoft.com/en-US/windows-antivirus-software-providers), Virus Bulletin (as detailed here: https://www.virusbulletin.com/vb100/testing/reasonlabs), and we are an OPSWAT Gold Member (learn more here: https://www.opswat.com/partners/reasonlabs). These certifications, among others, underscore our commitment to providing our customers with top-tier security products. Regards, ReasonLabs Support Team
Report
kenneth s howard J.
Aug 3, 2024
Everything went wrong.i didnt order…
Everything went wrong.i didnt order what ever this service is. do not order from this company, if you need to speak to some one you are out of luck with that, text or phone call you will not hear from them after they take your Money. if the company is reading thin Just pay me back and cancel this account that i did not order.
Response from ReasonLabsAug 4, 2024
Dear Kenneth, ‏ Please note that following your original request to our support, we cancelled your subscriptions and refund your subscriptions. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team"
Report
Heiny R.
Jul 29, 2024
I got their software installed without…
I got their software installed without my permission/knowledge while installing other software and was not possible to get rid off with normal means. It suddenly took it's role as my main anti-virus software and even after uninstalling, it remained active. But going back to an earlier stage of my pc, I was able to remove all parts (you can also do this by going into safe mode and remove the program folder and the other two folders that are on your system, like in roaming)
Response from ReasonLabsAug 4, 2024
Hi Heiny, If you wish to uninstall RAV Endpoint Protection, you can follow our video tutorial at https://www.youtube.com/watch?v=06jIQf9Gvws. If you still have any specific concerns or questions, please don't hesitate to reach out to us using the ""help"" widget available in all of our products or through our contact form at https://reasonlabs.com/contact-us. Our support team will be more than happy to assist you and address any issues promptly. Best regards, ReasonLabs Support Team"
Report
Roger Darrel H.
Jul 27, 2024
Not what I was expecting and the credit…
Not what I was expecting and the credit card charges are still not straighten out
Response from ReasonLabsJul 28, 2024
Dear Roger, ‏ Please note that following your original request to our support, we cancelled your subscriptions and refund your subscriptions. An email with the confirmation was sent to your inbox. We will be happy to address any additional concerns you may have via our current email correspondence.‏ Regards, ReasonLabs Support Team
Report