RealGood EssentialsReviews of realgoodessentials.com

Response from RealGood EssentialsMar 18, 2026

Thank you, we appreciate your feedback and are always here to help. - RGE Team

Response from RealGood EssentialsMar 18, 2026

Hi Bonita, That's odd, typically not the case unless you selected a recurring option. Nonetheless, please reach out to our support team [email protected] and we will identify what happened and make sure it's resolved. If a refund needs to be issues, we'll make sure it gets taken care of for you. - RGE Team

Response from RealGood EssentialsJan 12, 2026

Hi Karla, we understand this can be frustrating and unfortunately sometimes the couriers do lose packages. Unfortunately, you happened to be one of those customers. Rather than having you file a claim with them, we took responsibility and reshipped your order. We spoke to you on 01/08 and reshipped your order once we learned about this and today (01/12) your new order was delivered. In fact, here's your tracking number which we also emailed you: https://track.amazon.com/tracking/TBA327694866521?trackingId=TBA327694866521 Hope we can ask you to update your review to reflect this as we do everything we can to provide a positive customer experience.

Response from RealGood EssentialsJan 12, 2026

Hi Deborah, Thank you so much for your comment. We look forward to continue supporting your wellness journey. If you ever have any questions, please don't hesitate to send us an email. - RGE Team

Response from RealGood EssentialsNov 18, 2025

Hi Preston, Thanks for sharing your thoughts. We made the switch on October 12th; our website, product listing, description, suggested use, and product images all reflected this by the time you made your purchase on October 17th. The email we sent out was in reference to the update we made to our product based on hundreds of customer requests. Our email to you, if anything, is a sign of transparency as we adapt to our customers' needs. Reducing the IUs provides flexibility and convenience to our customers over a longer period of time, as the product is used. For example, we had many customers feel like they couldn't continue using the product once they were no longer defiencent. 5k IUs provides the perfect maintenance dose to those customers, therefore allowing no capsule to go unused. We hope you understand why we did this. Also, keep in mind that we do everything in our power to make our customers happy, so if, for any reason, you feel unsatisfied, please rest assured, we'll be happy to ship you a few additional pouches to meet your specific needs. Just send us an email, we're here for you. - RGE Team

Response from RealGood EssentialsNov 18, 2025

Hi Bryan, Thank you so much for your comment. We look forward to hearing from you about how our product has helped you. If you have any issues or feel unsatisfied, send us an email and we'll make it right. - RGE Team