Nelson A.
It was a very long process.. journey of a lifetime
It was a very long process, Cherise was very patient with us being so picky and changing plans, she was very friendly and like a family. She worked hard for us … but I just hope Cherise stayed the same way she was until the very end, i was hoping that she will be more patient at closing, she couldn’t even wait for the last hour, I arrived at the title company and my wife was there but not our agent Cherise. I was expecting that she will be there. It was an interesting communication between me and our agent Cherise during that day in our texting. I made her upset because I was being honest about our situation that we can’t do the appt time but i promised that i will be there before the title company closed and that the representative from Alyeska agreed that it will be ok. Anyway Long story short, me and my wife signed the closing paperworks 4 mins before title company close the office, without our agent on our side. Sad that our agent didn’t see our happy tears and excitement. But hey people change just like that and judge without even thinking if thats the right word to say… me and my wife may be so hard or complicated client we are so new to have a new constructed Home purchase and our questions are so much that we are scared about what if? GOD still very Good at all times, and we give all our Trust to HIM.
Response from Real Estate Brokers of AlaskaSep 2, 2021
Thank you so much for your honest review. I am sorry Cherise ended up changing her attitude in the end. It is common for clients to attend closing without an agent, as the agent has done everything to that point and all questions would need to be directed to their title rep, however this should have been discussed and agreed to amongst all of you. Cherise is no longer with out company, but do still regret that your experience was not perfect. We hope you are still loving your home! ~ Hilary Lockhart (Broker and President)