Real AuthenticationReviews of realauthentication.com

please don't use them. terrible. different results each time sending for authentic for the same bag.

Terrible company! I bought an item that was authenticated by this company. When I tried to sell it on a platform, the sale was canceled because the item is marked as counterfeit. The funniest part is that it was Real Authentication that marked it as not counterfeit! So even they do not trust their own decision. Terrible company, do not recommend.

There should be zero star option. We dont need to explain further. One bag submitted in two different timeframes. 2 different results provided. Also they posted something on social media that can make people participate. Majority knows the answer. But this company said the authentic is otherwise😂

Sent in all the photos for a pair of Chanel sneakers as required. Paid for a certificate as well. After 6 hours I receive an automated message not explaining anything just saying the authentication is cancelled and that they have refunded me $30. I paid $60 for the 12 hour turn around and a certificate. Really disappointing. No information as to why the authentication was cancelled. Will not be using again.

Terrible. A buyer of mine purchased an authentication service with real authenticate and it came back counterfeit. I purchased my item from the store so knew this was false. I then purchased 2 authentications myself from lollipuff and legitgrails who both confirmed the authenticity of my bag. Their policy states they will refund any authentication where 2 other third parties conflict with their decision so let’s see if they give a refund. When my buyer told me who they used to authenticate and I read the reviews it made sense. It cost me £60 for no reason to have their opinion disproved. It’s also impossible to contact these guys which for any company to me is a major red flag. All in all I wouldn’t use this company, from other reviews too it seems they confuse genuine items for counterfeit a lot which is quite concerning especially when they charge to do this. My advice would be to use a different company.

Wow.. beyond unhappy with the service at this company. And Mercari now requires a use them to authenticate purses that you buy and sell. I purchased the bag a very recognizable Louis Vuitton, blue Coussin off the site. It was authenticated. Six months later I turn around and sell it, and the authentication comes back on identifiable. Or basically not authentic I’m no Stranger, to luxury bags and have zero doubt that the bag is real. Also, Entrupy certified it within minutes. So now, I’m not able to sell it on Mercari. Even with the Entrupy certificate included. And, of course, no way to contact the company. So glad I paid for the service! It is your job to spot, real, and fake bags. How can the same Bag be both? you tell me!

I used to use them a lot at the beginning of my reselling business. However, they have gotten a lot of verdicts wrong. Where ended up having to get a second and even third opinion. They also are not accurate with their time. They have gone days and not provided an answer even after I send multiple messages. Avoid. There are many other authenticators who are more reputable that would appreciate your business.

I ordered an authentication 28 hours ago ( they are supposed to answer within 24 hours). After 28 hours they are asking me for more pictures… I am very upset, not professional at all!