ReadYourHeartReviews of readyourheart.com

Ordered a pair of earrings on 4-23 and received conformation on the same day. Website said it would be 3 to 5 business days to arrive. Followed up with Readyourheart on 4-29 and received a response stating that "it will be shipped" on 4-30. Then later that same day received a tracking email. It's now 5/2 and called the shipper only to find out that they don't even have the item in their possession. Was given no time frame. To top this off, the company has no customer service number to contact them. This entire process has been a complete pain. Don't buy anything from Readyourheart unless you don't want it to arrive in a reasonable amount of time.

This company does not stand behind their products and their customer service is embarassing. I ordered a ring in October 2024, and after wearing it 4 times, the finish failed on the back of the ring, and it turned black. I reached out to ReadYourHeart Customer Service in February of 2025 and was told that the only option was to pay 50% of the ring's initial cost to get it replaced because I had owned it for more than 90 days. When I asked about the 12-month warranty that came with the ring, the customer service person stopped responding to my emails. I have attempted to reach them several times since and no one responds to my weekly emails. Clearly their warranty and pretty paperwork is useless.

I bought couple of rings and one of the rings. The stone fell out. I emailed and send a picture but never got any response to help me with anything and it was only one week after I purchased the ring.

I canceled my order within minutes, and had to fight with them to get my money back. I finally had to file a claim with Pay Pal. They lead you to believe they are in the US, but they are located in China. DO NOT BUY FROM THIS COMPANY.

Scammers! They told me 1-3 processing days. A week and a half later, no update. No one is monitoring their "chat". No one has responded to my email. Beware these folks - it's a scam.

Ordered $100 dollar necklace. Told that in order to get in here by Valentines day to pay an extra 15, which was promptly paid. Received email that it would not be here until after, offering other pieces. Total scam don't go near the site. Feb 26, 2025. The money paid was refunded. Proceed with caution.

The workmanship of my ring was unacceptable. A small stone fell out a little after the 30 day return period and I only wore it occasionally during the time I had it. They said they would not replace it but would send me a loose stone. Now I have to pay someone to have it fixed. I am very disappointed to say the least.

PRIOR TO ORDERING I ASKED ABOUT RESIZING!! I WAS NOT TOLD UNTIL AFTER I RECEIVED ITEM THAT BC OF STYLE OF RING, IT WOULD BE BETTER TO ORDER EXACT SIZE NEEDED. THEY SAY I CAN RETURN ITEM AND EXCHANGE FOR EXACT SIZE AT NO CHARGE!!!! THATS ALL FINE/GOOD. I HAVE ASKED REPEATEDLY FOR ADDRESS TO MAIL ITEM AND STILL HAVE NOT RECEIVED A REPLY. Their return policy is only 30 days from date received so the clock is ticking. I think they are trying to run the time out by not answering thst question and then im stuck with a ring i cant resize or return!!!! They were VERY SLOW to reply to my emails and tracking # did not show any information UNTIL I filed a dispute! Would give 0 stars if I could!!!!!! NOT HAPPY CUSTOMER!!!