Rhonda B.
I haven’t received my ring yet
I haven’t received my ring yet? Can you tell me where it is? Thanks, Rhonda

ReadYourHeart Official store. We provide the most brilliant moissanite jewelry in the world. Shop our engagement rings, wedding bands, earrings, necklaces & more to find the perfect gemstone fine jewerly!Everything we do is guided by our vision: Read Your Heart, Record Your Memories. We're here to celebrate life's most joyous moments with you, encapsulating those treasured memories into modern, timeless jewelry you'll want to wear each and every day. Whether it's the perfect piece for yourself, or a thoughtful gift for a loved one, we hope your unique jewelry will serve as a joyful keepsake for many years to come.Thank you for allowing us to capture these precious memories for you!
ReadYourHeart (readyourheart.com) has 416 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Rhonda B.
I haven’t received my ring yet? Can you tell me where it is? Thanks, Rhonda
Christy H.
I have a few of your rings and I love how beautiful they are. My most recent ring though, lost a stone and it is so disappointing. The big stone is still intact, it’s one of the smaller ones that fell out.
David M.
I am still awaiting final thoughts. The ring I bought for my wife just a few months ago lost a stone. I have reached out to see if we can resolve this issue. Shipping was sslower than I expected as I didn't realize it was coming from out of the country. The ring and stones are very beautiful, in fact I was blown away by the clarity, fire, and refraction of the stones.
Cathy S.
Well I ordered a ring on December 31st 2022. Received a confirmation email stating they would email me when shipped. I have not heard anything since.
Jennifer T.
First, I wish I could split the review into item and into customer service. The item is beautiful and sparkles, but the much smaller than I expected. The description was vague on the size, so I went by the picture. The craftsmanship is nice and so far wears well. I've only had it for just under 2 months. I replaced a diamond band because I lost the main stone. I am being extra cautious with this one even though it didn't cost nearly as much. As for customer service, I wanted to return it because of what I wrote above, but in the end I kept it. The customer service department got back to me in a very timely manner and helped me resolve the issue. That is why I kept the ring. I replaced it with a ring from another company, but I wished I hadn't. I had issues with the authenticity of that ring, and I paid 6 times more! In conclusion, try this company out.
pamela C.
Ive been waiting for over two weeks to hear back from you with instructions about how to return the rings I received that are too big. I sent you my order #
Cynthia K.
Contact via email was always answered. The jewelry is absolutely beautiful. However the shipping of a 2 item order was separated and one came at one time, around 12 days and the other took over 30 days. It was a Christmas gift, so on Christmas my sister went without a gift. Was it worth the wait? Yes. But it was very frustrating. I have been told I am receiving a complimentary bracelet...
Michelle
I purchased the 3 stone ring and one of the stones is already loose. I also had difficulty with a return. The rings are beautiful but getting any type of customer service is difficult.