ReadYourHeartReviews of readyourheart.com

I am extremely disappointed with my purchase from Treat Your Heart. The ring was advertised as containing a certified moissanite stone, but after the stone unexpectedly fell out, I took it to a reputable jeweler for inspection. The jeweler determined that the stone was actually cubic zirconia, not moissanite as advertised. Not only did the stone fall out after a relatively short period of wear, but discovering that the stone was misrepresented raises serious concerns about the authenticity and quality of the products being sold. I paid for a certified moissanite ring and did not receive what was promised. I feel misled as a customer and would not recommend purchasing from this company unless they can provide legitimate certification and stand behind the quality of their jewelry. Unfortunately, my experience has been both frustrating and disappointing. Buyer beware—verify the authenticity of any stones you receive.

I purchased three rings and received them almost a month after ordering. Following the instructions on their web site I requested a refund and they respond by pushing back and offering store credit. They also do not allow you to leave a review on their website. We are now on our fifth cycle of emails with me requesting a refund and them pushing back.

This appears to be a scam business. Following their instructions for request of refund on their website, they continue to push back. We are now on our fifth cycle of emails and they refuse to accept the refund.

I ordered a gold bracelet with four dog paws with the name of each dog. After more than a month, as they misrepresent that they are overseas, most likely China, what I received was a poor quality chain and four dog faces, where you could barely read the name. Asking for a refund, this should be a whole lot of fun. Leaving a bad review on FB.

I received a empty box no ring just a empty box actually paid 40$ extra for 3 day delivery amd 3 weeks later received a empty box

Do not waste your money on this garbage. The items are cheap and the "plating" flakes after a week and peels and turns black and green. I contacted them for a refund, and they refused to give me a refund (for a ring set that I paid $270.00 for) and told me to buy more product and to "Just keep re-plating it." If I am spending $270.00 on jewelry, it should not be flaking and turning green and black.

This was one of the most frustrating online shopping experiences I have ever had. I placed my order and experienced long delays with no real updates. The tracking number they provided only showed that a shipping label was created, and when I contacted the carrier directly, they confirmed they had not even received the package. Meanwhile, the company kept asking me to pay extra for “express shipping” just to get the item I had already paid for. This felt extremely misleading and unprofessional. Only after significant delay and stress did the ring finally arrive. Unfortunately, the quality did not match the expectations set by their advertising. The ring looks basic and not as refined as shown online. After researching further, I realized many customers report the same issues: slow shipping, poor communication, and problems with returns or quality. I would strongly advise others to be very cautious before purchasing from this company. The experience, stress, and lack of transparency are simply not worth it.

This company is a scam! From Gloria to Holly (the company bots) their customer service is a pathetic time wasting email banter, and their false advertising is nothing but deceptive. There is no "Free Shipping and Returns" and there is no "Money Back Gurantee". BEWARE as no matter what, the consumer is out of pocket! Four weeks after ordering a ring, it finally arrived & was much smaller than the dimensions they have on their site. I requested to utilize their advertised "free shipping & returns". They advised that I have to pay for the return shipping costs to China (they are not a USA company). 15 banter emails later I gave in and shipped the ring back to them at my own cost. They refunded me what I paid, but deducted the "free" shipping costs of sending me the ring. I will NEVER purchase anything again from this deceptive Chinese scam of a company, & will highly recommend to everyone not to waste time or money with them!