RCN CapitalReviews of rcncapital.com

Horrible firm Never delivers goes dark when you ask questions They can’t underwrite basic loan requests Stay away Thank me later

Don't ever, i repeat don't ever do business with them. I believe with no doubt that almost all of these nice comments here are fake reviews because i dealt with them and it has been the greatest mistake i ever made. I have never seen where it takes over 4 months to process a refinance because it won't even take up to half of that to process a new purchase with a Traditional bank. Besides, there is still no closing date in sight and they stopped communicating. Lies upon lies they keep telling me about the current stage of the Loan and at some point, they decided they needed to do a second appraisal after 3 months which they asked me to pay for and for which i refused. i wanted a cash out and they told me after over 3 months they can't do cash out but can only finance what is owed...what? are you short on funds? Don't deal with this company if you don't want grief and headaches and more importantly, don't deal with my assigned officers George Ross and Devin Lee. I requested to be assigned other officers but it fell on deaf ears and these people won't pick up calls. They pick up calls and open my files when they feel like it. And why did i wait that long for a refinance? Because they keep telling me i'll close on Friday. They told me that for at least 6 Fridays. And i wrote a review like this before and took it down because they promised to close that Friday too. I guess i was just too trusting while they were only selling false hopes. FYI, My initial closing date was Nov 30th 2018 and i am submitting this review Feb 15th 2019 and still haven't closed on a REFINANCE LOAN. Stay far away as much as you can if you could. UPDATE; Just found out they closed my account. Can't long in to know status. Didn't even get a call about the loan anymore since i gave this review. Says a lot about their transparency.

Communication zero to none on how the draw of funds will be handled. Inspector unreliable. Unable to draw on money appropriately to complete the rehab for a smooth process. Project on temporary hold to complete the rehab as RCN will not release the funds that we have paid out of pocket to the contractors.......

My experience with RCN Capital was so bad that it's hard to keep it brief. In summary, everything they claim is complete BS. 1. "We can close loans in 10 days" - after a month of not returning phone calls and emails I gave up. RCN nearly cost me the purchase of my home. I had to scramble to get other funding two days before closing because of their lack of attention 2. "We offer competitive rates and fees" - After telling me all along that they typically charge 2-3 points at closing, they tried charging me 5 POINTS!!! 3. "Our professional team will work with you..." - After raising concerns about their rates/fees and their poor customer service, this is the email response I got from their loan officer: "If you've had difficulty with multiple RCN employees, maybe it's time to look in the mirror" Seriously the worst company I've ever dealt with!!!

I was really disturbed at how this company runs their business. This company never returns calls or follow through on your loan. You have to call over and over to get ambiguous answers. I would tell anyone who needs a loan to close in an expeditious manner to never use this company or you will be greatly disappointed! If I were you and you use this company I would really advise you to have the time to baby sit the loan or run away from this company for sure!!!