Lenilda S.
Rcaey is a SCAM company placing adds on Instagram
I placed an order back on November 2024, was charged but I never received the product. I started to contact customer service and requested over a few emails we exchanged for a refund to my credit card. This week customer service representative wrote the following: "If you still want the product, we can resend your order, but this time we need to charge some money for our loss of the product and the first shipping fee. Will that be acceptable?" I am still laughing... I paid for a product I never received, and now if I want to receive I need to pay "some money for their loss of the product and the first shipping fee" which I paid by the way. This company is a scam...Do not fall for their adds. My purchase was not cheap and I will file a dispute with American Express to see if I can get my money back. It seems to be a shell company that operates thousands of scam. And the company I purchased from is in CHINA



