Amy
Zero stars
Zero stars. You sent me a pair of Adidas leggings with an area under waistband marked with a dark marker trying to conceal a HOLE. That’s awful customer service. No way your company didn’t notice the defect. Sure you can refund me but of course you don’t have the item available anymore. Super inconvenient and frustrated. Do better. Check your product before mailing it to a paying customer.
Response from RBD OutletApr 23, 2026
Hi Amy, We apologize for the issue with the item. Please note that it is never our intent to send a damaged/defective item to our customer. We do inspect all items thoroughly before packing and shipping, however this particular issue may have slipped by our verification team. We'll certainly improve our verification processes based on your feedback to avoid this from happening again. We do value your business and hope to make it up to you in a future purchase. Best Regards, -RBD


