RBD OutletReviews of rbdoutlet.com

Response from RBD OutletJul 18, 2023

Hi, sorry to hear that you had an issue. We've reached out to you directly today for more information and will help you resolve this asap. -Jake

Response from RBD OutletJul 18, 2022

Sorry about this. This was a rare technical listing error and so the parts of the order were canceled. We did respond to your emails.

Response from RBD OutletDec 22, 2021

Sorry to hear about this. Please note that the shoes you had ordered were listed in Unisex sizing and information is provided in the listing to convert to Womens sizing. We process return requests within 1 business day so the return request was authorized the next business day from Friday, which is Monday. We hope to do better for you with your next shopping experience with us. As a small family business we want to earn your trust!

Response from RBD OutletJun 22, 2021

Hi Maricela, It looks like your order was placed for an incorrect size, but we were able to get an exchange done for you for the correct size, so we hope that resolved your issue. Thanks for letting us make it right!

Response from RBD OutletJun 22, 2021

Hi Blaire, Sorry to hear about this issue. It appears the package was returned to sender by the carrier due to some problem with the delivery address, so a refund was issued upon return. You are welcome to place a new order with a corrected address at any time. Thank you

Response from RBD OutletJun 22, 2021

Hi Julian, Apologies for the delay in processing your return label, it seems we were a bit overloaded with the holiday season. Looks like we were able to get that label out to you and a refund was issued on 12/18/20. Thank you

Response from RBD OutletNov 14, 2020

Hi Alonda, It looks like this package was returned to sender by the carrier due to "NO SUCH NUMBER", so an incorrect/incomplete address may have been provided. We're reaching out to you to resolve this.

Response from RBD OutletJun 8, 2020

Apologies, we are following up with the customer to resolve.