Raypom Official is listed under Home Goods Stores.
Raypom Official (raypom.com) has 55 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Meir F.
WORST COMPANY EVER. Sent me damaged lights, They reqwested a picture from the broken glass everything was provided to them and after this waas done they are not comunicting with you anymore. I will open a case in court with my lawyer agenst them and I know the names of the pepole involved with this scame.
Terri K.
This company is a complete SCAM. Sold me a defective fixture and want me to pay to send it back to China! How are they even still in business??? Someone needs to crack down on this BS. They are robbing people.
MT C.
Über zwei Monate Lieferzeit, nur die Hälfte geliefert, billigste Mangelware aus China, nicht zu vergleichen mit Fotos und der Beschreibung auf der Webseite, Artikel sofort zurückgesendet, seit mehreren Monaten warte ich auf mein Geld, Fall bei PayPal gemeldet in der Hoffnung mein Geld zurück zu bekommen. SPART EUCH DEN ÄRGER UND KAUFT WOANDERS...
Su
The lamp we bought looked very cheap and it is certainly not worth the premium price we paid. In order to return it, we had to pay 250 euros to ship it back to China. We got confirmation several times over email that the package would be accepted for a full refund if we paid for shipping. To the contrary, the package was refused twice upon delivery. Of course, we got no response from customer service when we asked why. We ended up having to contest the charge through PayPal. We won our case and were refunded but what a waste of time and money! Do not recommend!! I tried to leave this review on their website. It accepts the review and then never posts... It appears that all their reviews are fake. What a scam of a company.
Franziska R.
Die Ware ist niemals bei uns angekommen. Wir haben sehr viel Geld verloren. Die Kommunikation ist sehr sehr schlecht und fast betrügerisch, die versuchen einem nur das Geld aus der Tasche zu ziehen. Dort würde ich niemandem raten etwas zu kaufen.
Ise
Raypom products are not all as described. We ordered a light ($300) that was described as being able to change the light from cool (4000K) to warm (3000K). Wrong. It only dims. You CAN return it but shipping to China is more than the light costs. You will also NEVER get a customer service response. Had to open a case with PayPal to get anything. I have another light from Raypom that came with no instructions. NO ANSWER from customer service on that either. DO NOT BUY from Raypom.
kris B.
I'm so disappointed to with the reviews that I'm reading. I've even emailed and started a chat with this company to ask a simple question about a product, but I've received no communication. I am opening a restaurant in a few months and there are a few lights on their website that would be perfect, but i cannot take the risk of spending so much money and not getting what I ordered and not getting it in time. well I guess my search continues.
S.Garcia
Worst service ever. Please do not buy anything there.
