Fletcher T.
Awesome flute. Customer service is hard to reach.
9I ordered the Legend Copper Flute on January 7th. After about five days, I emailed Eric to ask when I should expect to receive it, but I didn’t hear back. I sent another email later, mentioning that I was leaving for a cruise soon. I saw some reviews that scared me a bit, and I started to worry that I had made a mistake ordering from Raum Music. Just yesterday (January 20th), I got an email notification that it was being shipped via next-day air. I received it today, and I’m actually very happy with this flute. Eric emailed me back to tell me he shipped it next-day air to make sure I could enjoy it on my cruise. I’m a seasoned musician, so getting a nice sound out of it wasn’t difficult. It’s a very unique instrument!