RateReviews of rate.com

Three weeks after we closed Rate.com sold our mortgage to a third world company. Our tax escrow is incorrect. They will not correct it. Rate walked away. After telling us how great they were to get our business they tossed us aside like trash and left us to deal with this sub standard company.

I would not use this company again. Throughout the process multiple officers got our numbers wrong, then AFTER we closed the sale they decided a hud inspection is needed due recent flooding in the county that didn’t even touch our home. Funny how the flooding was known BEFORE signing but this inspection, which we don’t want, wasn’t mentioned until AFTER.

Guaranteed Rate uses third rate appraisers that will lowball your property. Not just lowball, lowball and then refuse to change. I purchased a home in Oxfrod Ms in May 2024 for $422k, the appraisal came in at $337k causing me to have to put more than $50k additional cash. Six other units in complex has sold for more than the $422k since closing. Worst mortgage company ever! Supossed appraisal review desk does not exist, the appriaser was hired via a website and never responded. If you feel like being screwed use rate.com, if you want to deal with professional o somewhere else.

I purchased my home in Texas Rate team in Texas was amazing but there was turn of events. These crooks at Guaranteed Rate in Chicago were in control of my escrow money. The Director of Renovations John Meadows of 3940 North Ravenswood Chicago Illinois 60613 denied the release of my funds and I was stuck with a contractor bill I'm still paying for to this day. I was a first time home buyer and I was treated unfairly. John Meadows, Caitlyn McMahon and Janelle Miller are some of the most unprofessional racist people I ever encountered in my life. Very heart breaking to move in a home; and find myself in debt behind home repairs that were allegedly covered by escrow funds. I wish the very worst for these people.

Jack Kelejian lied As I understand since I run a business and I write off everything it will be hard to get me approved, but my girlfriend was on it as well and she has a 700 score. Jack told her she does not make enough even though she makes 7000 a month and she would Not be able to make the payments by herself. two days later we went with New American funding. They pretty much told us the same thing as Jack told us except they took me off the loan and kept me on the title and that got her an extra $10,000 because she’s a nurse for closing cost and we were approved for $257,000 loan is in a rural area so it is FHA approved as well. I honestly believe you all at Rate you need to do a little bit more to get the sale!!! I also understand you all have so many people calling in, so maybe you don’t care as much

Do not trust these people they will lie in your face. Go somewhere else take your business to another mortgage broker do not use guaranteed rate. You will regret it if you do.

They ask me to take a loan.i said sure I have a few credit cards that are up there.zo I said I wanna pay off credit cards.come back and tell me no my credit cards are to high F..K YOU

What a nightmare working with them in NJ on a refi. I would give them negative stars if i could. I'm not sure i've ever seen a company screw up the process, lie, and take zero responsibility from the top down. Stay far far away from them