rareroots.comReviews of rareroots.com

I was very excited to get my plants and they definitely did not live up to my expectation. I was hoping to atleast get all live plants, but there was one that was practically Dead on Arrival. The customer service response was condescending and just as upsetting as the sickly plants. Expensive lesson learned - don't buy from this company

I emailed them to return an order. I never received confirmation of said cancellation but just assumed they received my email. They did not receive my email and the order has shipped. In a very aggressive, haughty manner an employee named Leslie said there was nothing they could do for me. Talk about bad customer relations.

Received 5 plants in quart containers. They were skimpy and each had 1 stem and tiny root ball. A pint size plant in a quart container. I received the same variety a day later from another vendor and plants were more robust BY FAR for less money.