Olivier Vanden B.
Basement Beast ( Rapid Physique ) : No response ...
Fabian, really appreciate your reply and the refunding, I got your mails as well. The workouts are just really helping to get discipline and a healthy shape, still have to figure out how to get to the next level, but Basement Beast gets me motivated. Best regards, Olivier Order ID: 9AB2043A4C | signed up for : Custom 4 Week Diet Plan – 1 - $27.00 & 12 Week Transformation Program - Lifetime Access For $37 – 1 - $37.00 | charged 64 $ and following I see monthly withdrawals of 27 $, without getting custom diet and not having possibility to make any changes in my orders ( don't need the diet anymore ) - looking to their custom answers to other reviewers, it doesn't look good ...
Response from Basement BeastNov 14, 2023
Hi Olivier, Thank you for brining this to our attention. First things first: I've canceled your custom diet plan subscription and refunded you. To give you some back story: I can see that our team has attempted to reach out to you with an onboarding questionnaire to get started on your custom diet plan, but the survey was not completed. Hence, we were unable to process your diet plan. I took a look at your account, and it looks like all emails were left unopened. If you have another email you can use, please let us know by emailing [email protected] with your new email and order number so we can update your account accordingly Thanks, Fabian



