Range USAReviews of rangeusa.com

Placed and online order for a part / tool. After a week of hearing nothing from them, I contacted support to inquire on the status. They replied there was a problem in shipping, and the order would need to be re-shipped. Days go by, I hear nothing. I reply to the email(s). Nothing. I call in, and am promised a call back. Nothing. Now another week has gone by. I call in, and they, once again, promise to get back to me later today. This is my first time dealing with this company, and will be my last, as I'm not getting paid to help them troubleshoot their order processing system, and they appear to have no concern about resolving the issue. Glad I paid via credit card, or I'd likely be out my payment.

Recent visit to Range USA North Richland Hills, TX will be my last. Received an email on bulk ammo sales so thought I would swing in and purchase a box or two. Upon arriving at the check out counter the cashier asked for my drivers license. l thought ...standard operating proceedure to ensure only legal age buyers can purchase (I am almost 60 so I think it was obvious I was). Anyway, before I could say anything, the cashier flipped over my license and scanned the code on the back. I asked why do you need to scan the back of my drivers license? He replied to get you in the system. REALLY! What system? I already got an email about the ammo sale so obviously I am in the system. He even mentioned that is a good price. I told him, I got an email and thought so as welI. I was also paying with cash so, to verify I was the same as the person using a credit card was not a factor. He did not ask if I was already in the system or if I wanted to receive info, sales, etc and give me the opportunity to say no. Again what system are you putting me in? Never have I been ask to show a drivers license when purchasing ammo unless it is to verify the name matches the credit card and it is my mug that is on the drivers license. DH

Decided to go check out range usa. To my dispare it was just your run of the mill weapons..nothing to look at. Small range. Staff couldn't answer basic gun questions poor customer service. Don't waste your time. Go to fletchers. Family owned and actually has knowledge on the gun community. Stay away