RamNodeReviews of ramnode.com

I just wanted to share my recent experience with RamNode. I had a bit of an issue with my account and billing, and some charges were taken off my credit card in error. I was more than a little bit annoyed and decided to log a support ticket. To my surprise, I received a reply almost instantly and I was blown away by their response. There was no back and forth or hassle, they just refunded the charges immediately. I was so impressed by their service and the way they handled the situation. It was a really positive experience and it's made me a lifetime customer. I can't recommend RamNode enough for anyone looking for a reliable and efficient hosting service. They're the real deal!

I've been using Ramnode for over 5 years, and I've personally never once experienced downtime that wasn't a direct result of something dumb I've done, and every time I've messed myself up, being a linux non-professional, they've been more than courteous and kind toward me and have guided me toward a solution every time! I would highly recommend Ramnode to any size business or personal use. EDIT: To clarify, I wasn't invited to place this review, I specifically asked Ramnode where they cared about their review metrics, and this is one of two places linked to me, you may check their Discord server for further proof.

On July 5 2022 I was reviewing ramnode based on my personal experience and I gave them 3 stars on trustpilot. I have been their reseller hosting clients for several years. In fact, so far ramnode is the only foreign hosting company that I still use for years! On first year their server works ok, no issue, then I started to had server down for several time several hours. They explained the situation to me and ok I could except it, but sometime the server seems had heavy load and down again. After I wrote my experience on trustpilot their team contacted me, Vanessa is her name, and offered me resolutions. They gave me 3 months free credit, and not only that, they also offered me to move my service to a new server. And you know what!? They really did it! They gave me 3 months credits and then after wait for few weeks their staff, his name is George help me a lot by moving my reseller hosting to a new server! And today August 25 2022 everything has been done perfectly! This is my first time I experienced a very good service from foreign hosting provider. Although ramnode reseller hosting price is now around 12 USD but their service and responsibilities make me still want to use their service in the future! Their reseller account price is still make sense, not too expensive still affordable. I would like to say many thank you to ramnode team, especially George, he's the man! - Masternet -

Awful company. They took money out of my bank for almost 2 years for a a vps account I cancelled years ago. And blamed me when the cancellation did not go through.

Do not recommend! It is simply a joke. Outdated VPS image with no option to disable ipv6, poor admin console. A waste of money and time, where most IPs are banned worldwide. Also, no refunds three days after purchase.

Rarely have I had to submit a ticket, but when I do, they are very prompt to respond, even on a holiday like Christmas! Excellent support and service.

WARNING WARNING WARNING First: I registered even with providing and verifying my phone number. Very unusual. Second: 10 days after having registered on their site, without doing anything on it, they bill me USD 3 for a "cloud account". I feel duped.

Been hosting with RamNode for many years now and I am very happy customer, the time there were normal issues, they were handled timely and properly. The customer service replies do not seem condescending and canned, the reps provide proper replies for which I am very grateful. Thank you and looking forward for many more years ahead.