RainHarvest SystemsReviews of rainharvest.com

Was not told product was on back order until I called after nine days

This is a great Product. There are a few things missing to make it a 5*. 1) they should include a small section of tube, 2” that fits between the ball fang and the T so that the ball blocks the water correctly. I cut a section for this. 2) There should be an attachment provided to interface the PVC to the 2.75”x2.75” aluminum drain piping. I struggle to find a solution for this fitting. Shipping: shipping to Canada is expensive. UPS charged us 41$ additional brokerage fee. I wish they shipped it USPS.

The product is wonderful. With a rainfall of just over 1/2 inch - it filled the 134 gallon barrel. Just what we need as we have a well which is not good for our plants and vegetables. It was great speaking with the rep (Dan) via chat and on the phone as we wanted a spigot with threads so we were able to order that. We did have one problem (which was our doing) and it took 3 days to finally touch base with someone. That was disappointing. The only other recommendation is to include instructions on placement of the spigot. That was our problem - we placed it too low on the barrel and then there was not enough room to thread the spigot. Thank you!

Everything was great except the color, it is darker than our first two tanks I asked about this and was told the color would be similar

Good response to my order, unfortunately delay in receiving my product. Updates could have been better. Overall, I am pleased with my experience with RainHarvest Systems

Even with all the back orders and delays we still got ours ahead of time. They kept us up to date on how things were going as well.

My only complaint was that my order was not shipped for 3 months and I had to call to get an update. But when I spoke to a representative they were honest and courteous About the situation.

So far water is better