Elwell M.
One AND Done--will NOT buy from Rainbowclaw Again
Received t-shirt after long shipping delay. Though marked "XL", it was too small and tight. On the web site it is described as "Loose Fit". Not. All my shirts are XL, but this is apparently a "Chinese XL", i.e. too small. I thought the company was based in Wales, UK, but I believe that's just a shell company for a Chinese trading firm. Rather than just refund my $ or send a properly sized replacement, they said I would have to send it back to China at MY expense first and offered to refund $3 of the $30+! After several back and forth emails, I said forget it--sent some feedback that will likely never be read. The "Christian" identity one assumes from the products is just plain commercialism. Obviously first and last purchase!
Response from rainbowclaw.comSep 19, 2024
Dear Valued Customer, we truly apologize for the inconvenience. Please send us your order details at [email protected], and we’ll make sure your concerns are addressed. Alexander, Senior Director of Customer Support, www.rainbowclaw.com



