rainbowclaw.comReviews of rainbowclaw.com

4 weeks no delivery..Terrible delivery time..

It took a month for my item to be delivered. The picture online was misleading and the quality of the product is terrible. Their website says they refund if you’re not satisfied which is a lie. I paid over $40 for an item that looks and feels awful only be told they would offer me $5 USD and that’s their best offer”. Do NOT waste your time or money with this company. Awful customer service!

If I could choose zero, I would choose zero. I ordered one XX large. They sent me at least eight of them. The quality is not good. It feels like pure polyester for sure. Do not like them at all.

I order a look like sweatshirt and got this square looking T-shirt does not enhance my figure, drup like a rag hanging ask for a refund since the material is definitely not of a sweatshirt. Here is what I got back. “Sorry you are not satisfied with our products. Under the circumstance that we did not send the wrong goods, we cannot provide you with return and exchange services. If you need to return or exchange, we need to report and verify your problem to the after-sales department, which will take a long time. Therefore, we recommend that you keep this item. Thank you for your understanding.” So sad they advertise Jesus on such a poor quality material. Not a T-shirt, not a sweatshirt some kind of very poor clothing item. Very misleading

This is a terrible business. After waiting for over a month, they claimed that they lost the parcel. When I asked to get the money back, they asked to pay for the lost shipment and product I didn't received. Please don't waste your money. I don't believe it's a legitimate business. This is the email.they sent me We are so sorry for what happened. As we checked, your parcel has been returned by your local post office. What's more, this parcel will not be returned to our original warehouse, which means we can not receive the parcel neither. In this case, we have two solutions for you: 1. If you still want the product, we can resend your order, but this time we need to charge some money for our loss of the product and the first shipping fee. (And please give us your correct and complete shipping address if you choose solution 1. ) Name: Address: City: Province/State: Country: Zipcode: Tel: 2. If you would like a refund, we can refund you, but we have to minus the shipping fee and the loss of the product from the refund. Waiting for your choice. Yours sincerely, Customer Service Team

Not What You pay for! Company Not in CA. They falsely advertised the 2 tops I ordered, fabric wise, then offer $5 & then $8 “refund” … & suggested I give away what I spent over $50 on since “ international” returns are so costly! Truly rip off company & should not be in business

DO NOT WASTE YOUR MONEY bad quality and they don’t want to exchange or refund

Be careful what you order because you cannot return anything, they will have you send them information regarding your order, send pics, and keep asking for different information regarding your order until you are very frustrated. They then offer you $7.00 then $10.00 but they will not take anything back! Very poor customer service and support. You are connected to China and the time difference is also frustrating. Be careful! WELL I AM NOT SURE WHY support at rainbow HAS REPLIED TO MY EMAIL ASKING ME TO SEND THEM MY REQUEST AS THIS IS THE SAME EMAIL ADDRESS THAT I HAVE BEEN DEALING WITH!