Rain BirdReviews of rainbird.com

Poor Warranty Support I purchased a Wireless Sensor less than a year ago. The Wireless Sensor itself works fine, but the plastic case that secures it to the bracket is defective. The arms don't push out to hold the sensor in place, so it won't hang freely as it should. When I contacted Rainbird, they confirmed the sensor is working but acknowledged the plastic case is the problem. However, instead of honoring the three-year warranty, their “Quality Team” said they could send me a “Wired Sensor” but not a “Wireless Sensor. Otherwise, I needed to call the seller (via Amazon) and get something in writing that proves my product wasn't defective or refurbished when I bought it. That's not my responsibility. The sensor's plastic failure is a manufacturer defect, plain and simple. Rainbird should stand behind their 3- year warranty instead of passing the issue back to the buyer. I'm very disappointed by their lack of accountability.

Terrible terrible terrible. Cannot connect at ALL. RACHIO at my old house was a near perfect system.

Impossible to get a connection with this awful system. it is next to the modem (50cm distance) 2.4ghz connection but it is alway on low signal. I sent log to rain bird, but they keep saying is normal…their customer support is the worst; I strongly suggest not to use their systems. mine is a ESP-TM2 6 channels with wifi It’s one year I use bad words every time my garden needs water…

2 après-midi pour arriver à le relier en Wi-Fi. Le process est lent, boucle sans arrêt. Aucune explication. Pas de mode d’emploi si ce n'est un prospectus louant sa simplicité. Actuellement bloqué parce que le mot de passe que j'ai ne correspond pas à celui qui est enregistré. Programmation semblant intuitive mais qui est sans effet. Bref la galère.

I installed an ESP ME Modular display and use it with the app very easily! John at Tech Support was extremely helpful, courteous and knowledgeable! He explained what to do to re-establish connectivity using my 2.4 GHz WiFi. I am very pleased with the app as well. Thank you Rain Bird and to John for excellent Tech Support!

Unfassbar die nicht vorhandene Qualität. Das WLAN Modul funktioniert nicht. Die Steuerung mit einer miserabel programmierten App rundet das Nichtfunktioniereb ab. Eigentlich eine Frechheit was da verkauft wird!

This company will RIP YOU OFF. A simple transformer that plugs into the wall is listed for $295.00 Transformers of this type should be at the most $50.00 and many are under $30.00! CROOKS is the term I would use.

Doesn’t log on wifi . Barely works . Not a reliable controller at all, don’t buy unless you want let down