Geoff
OK overall
Negative - The web interface feels really clunky, old fashioned. It is also slow but support suggested it was my wifi (which it isn't). The iPad App (RS Play) is truly awful There is no version of R-Box Pearl Software for iOS or MacOs, it is for Android and Windows only - if you have anything Apple, hard luck, buy the box if you want any form of caching (in case of internet loss). Finding scheduling etc a bit of a chore. Positive - A lot of the tracks are really good, and on the whole the quality feels near the top compared to the other royalty free sites. Some are probably AI but generally they are better. There is a huge choice of music. I'm still on the free trial with this and several others.... let's see how it goes!
Response from RadioSparxSep 6, 2026
Hi Geoff, Thank you for taking the time to give RadioSparx such detailed and candid feedback. We genuinely appreciate it, particularly while you're still evaluating the service during your free trial. We're sorry that you've found parts of the web interface and RS Play experience frustrating. We take your comments about performance, navigation, scheduling, and Apple-device support seriously, and we'll be sharing them with our development team. We are continually working to improve the RadioSparx platform, and feedback from people actively using the system is particularly valuable in helping us prioritize those improvements. We're very pleased to hear that you've been impressed by the quality and breadth of our music. A major driver of the high-quality music at RadioSparx is our very large artist community. With over 9,000 world-class artists, our music is very much human-created and human-performed. We've spent many years building and curating our very large catalog from thousands of talented artists and composers around the world, with the goal of giving businesses an exceptionally broad selection of high-quality music. We hope that as you continue your trial and become more familiar with the platform, the overall experience proves to be a positive one. If you run into any difficulties with scheduling, playback, or configuring RadioSparx for your particular setup, please reach out to our support team. We'd be very happy to work with you directly and help make the experience as smooth as possible. Thanks again, Geoff, for giving RadioSparx a try and for sharing both the positives and the areas where you feel we can do better. Kind regards, The RadioSparx Team




